Exoprise Digital Experience Monitoring vs. IBM Instana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Exoprise Digital Experience Monitoring
Score 0.0 out of 10
N/A
Exoprise delivers visibility at the intersection of cloud apps, users, and networks. This is to enable organizations to continuously improve user experience and increase productivity. Exoprise helps to proactively detect problems before users are affected, isolate the root cause, and resolve issues in a fraction of time. Exoprise delivers script-free synthetic transactions, crowd-sourced benchmarks, and real user experience metrics for any cloud app, any user, on any network.
$2
per month per user
IBM Instana
Score 8.2 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
Pricing
Exoprise Digital Experience MonitoringIBM Instana
Editions & Modules
No answers on this topic
Essentials
$20
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Offerings
Pricing Offerings
Exoprise Digital Experience MonitoringIBM Instana
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCustomers can purchase Exoprise as a standalone product and select desired features (CloudReady Synthetics, Service Watch Browser RUM, Service Watch Desktop for complete EUEM). Retail prices (Synthetics costs $100 per sensor credit, Browser RUM costs $2 per month per user, complete EUEM starts at $4 per month per desktop). Volume and bundle discounts are available for all feature sets and can be discussed further with the sales team. The Exoprise platform (SaaS) is included as part of all products. Service Watch Browser is included in Service Watch Desktop (full EUEM). Browser RUM price is per user while complete EUEM price is per desktop/device. Our customers appreciate our simple and straightforward credit-based pricing. We help them model a deployment, equate that to a number of credits and customers can mix and match our product offerings; CloudReady Synthetics, Service Watch Browser, Service Watch Desktop
More Pricing Information
Best Alternatives
Exoprise Digital Experience MonitoringIBM Instana
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.5 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.1 out of 10
Sumo Logic
Sumo Logic
Score 9.3 out of 10
Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 9.1 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Exoprise Digital Experience MonitoringIBM Instana
Likelihood to Recommend
-
(0 ratings)
8.1
(48 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Usability
-
(0 ratings)
8.2
(3 ratings)
Support Rating
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
Exoprise Digital Experience MonitoringIBM Instana
Likelihood to Recommend
Exoprise
No answers on this topic
IBM
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
Read full review
Pros
Exoprise
No answers on this topic
IBM
  • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
  • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
  • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
  • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
  • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
  • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
Read full review
Cons
Exoprise
No answers on this topic
IBM
  • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
  • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
  • Open telemetry features which allow to send application data to Instana is not working as documented.
Read full review
Likelihood to Renew
Exoprise
No answers on this topic
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
Read full review
Usability
Exoprise
No answers on this topic
IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
Read full review
Support Rating
Exoprise
No answers on this topic
IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
Read full review
Alternatives Considered
Exoprise
No answers on this topic
IBM
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
Read full review
Return on Investment
Exoprise
No answers on this topic
IBM
  • Increase up time by early failure identification and performance optimization based on findings in Instana.
  • Enhance user experience by mapping user issues with backend failures
  • Automated actions help fixing known issues without human intervention
  • increase support team efficiency by root cause analysis which decrease the incident solving time
Read full review
ScreenShots

Exoprise Digital Experience Monitoring Screenshots

Screenshot of Service Watch Browser DashboardScreenshot of Configuring and monitoring URLs in Service Watch BrowserScreenshot of Service Watch Desktop DashboardScreenshot of Monitor Microsoft Teams UDP Network TrafficScreenshot of Monitor OS reliability and application crashScreenshot of Monitoring packet loss, jitter, latency, and response time for Microsoft Teams