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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ExpenseWire

    Score7 out of 10
    N/AExpenseWire is an online expense management product offered and supported by Paychex since the 2012 acquisition.N/A

    Zoho Expense

    Score8.9 out of 10
    N/AZoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

    $5

    per month per user

    Pricing
    ExpenseWireZoho Expense
    Editions & Modules
    No answers on this topic
    Free
    $0
    Standard Plan
    $5
    per month per user
    Premium Plan
    $9
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Custom
    Get a Quote
    per month per user
    Offerings
    Pricing Offerings
    ExpenseWireZoho Expense
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    ExpenseWireZoho Expense
    Considered Both Products
    Paychex Inc.
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    ExpenseWireZoho Expense
    Expense Management
    Comparison of Expense Management features of ExpenseWire and Zoho Expense
    Feature
    ExpenseWire
    -
    Ratings
    Zoho Expense
    7.9
    3 Ratings
    5% below category average
    Employee Expense Reporting00 Ratings8.03 Ratings
    Corporate Card Reconciliation00 Ratings7.73 Ratings
    Payment Management
    Comparison of Payment Management features of ExpenseWire and Zoho Expense
    Feature
    ExpenseWire
    -
    Ratings
    Zoho Expense
    7.2
    3 Ratings
    11% below category average
    Customizable Approval Policies00 Ratings8.03 Ratings
    Financial Document Management00 Ratings8.02 Ratings
    Payment Status Tracking00 Ratings8.03 Ratings
    Payment Audit Trail00 Ratings8.02 Ratings
    Duplicate Bill Detection00 Ratings7.93 Ratings
    Advanced OCR00 Ratings5.12 Ratings
    Electronic Funds Transfer00 Ratings5.23 Ratings
    Best Alternatives
    ExpenseWireZoho Expense
    Small Businesses
    Brex
    Score9 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpenseWireZoho Expense
    Likelihood to Recommend
    5.0
    (1 ratings)
    8.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    User Testimonials
    ExpenseWireZoho Expense
    Likelihood to Recommend
    Paychex Inc.
    Our organization was able to get a deep discount on the product, so it's suited for small businesses that are very cost conscious that just need basic tools. It's best to evaluate your accounting platform and how the information can flow from ExpenseWire to the financial application, since what we use currently doesn't allow automatic sync, which might be problematic in many cases.
    Incentivized
    Read full review
    Zoho
    easy of use for the end users as well as to manage. The option to add new categories (expenses) and have the end users use them immediately is wonderful. The ease of creating a new user as well as customer support has been great. The customer support while having issues has been quick to resolve any issues
    Incentivized
    Read full review
    Pros
    Paychex Inc.
    • Ability to directly reimburse employees' bank accounts on the application itself; no need to do a separate wire/ACH payment via the company bank
    • Keeps track of all receipt submissions and you can view them on the application
    • Approval flow meets our needs
    Incentivized
    Read full review
    Zoho
    • The program will notify users if they have entered a duplicate charge.
    • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
    Incentivized
    Read full review
    Cons
    Paychex Inc.
    • Increase ability to integrate with different accounting platforms automatically (we use Xero)
    • Enhance the ability to generate more types of reports with different field combinations
    • User interface is not as user friendly compared to other solutions
    Incentivized
    Read full review
    Zoho
    • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
    • More room for customization by department. My service department needs different categories of expenses then my sales department.
    Incentivized
    Read full review
    Usability
    Paychex Inc.
    No answers on this topic
    Zoho
    Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
    Incentivized
    Read full review
    Support Rating
    Paychex Inc.
    No answers on this topic
    Zoho
    The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
    Incentivized
    Read full review
    Alternatives Considered
    Paychex Inc.
    No answers on this topic
    Zoho
    We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to continued issues with being able to accurately import credit card charges and organize them correctly be team member. Creating some confusion among users.
    Incentivized
    Read full review
    Return on Investment
    Paychex Inc.
    • Less time spent inputting/tracking expenses
    • Positive employee feedback (greater satisfaction as compared to Excel)
    Incentivized
    Read full review
    Zoho
    • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
    • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
    • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
    Incentivized
    Read full review
    ScreenShots