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Experian Employer Services HR Services vs. Splunk Observability Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Experian Employer Services HR Services

    Score1 out of 10
    N/AExperian Employer Services (including services from the former CIC Plus, acquired by Experian in 2022) is presented as a comprehensive suite of employer services designed to streamline workforce management and improve the employee lifecycle within the organization.N/A

    Splunk Observability Cloud

    Score8.5 out of 10
    N/ASplunk Observability Cloud aims to enable operational agility and better customer experience through real-time AI-driven streaming analytics allowing accurate alerts in seconds. It is designed to shorten MTTD and MTTR by providing real-time visibility into cloud infrastructure and services.

    $180

    per year per host

    Pricing
    Experian Employer Services HR ServicesSplunk Observability Cloud
    Editions & Modules
    No answers on this topic
    Infrastructure
    $15
    per month (billed annually) per host
    App & Infra
    $60
    per month (billed annually) per host
    End-to-End
    $75
    per month (billed annually) per host
    Offerings
    Pricing Offerings
    Experian Employer Services HR ServicesSplunk Observability Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Experian Employer Services HR ServicesSplunk Observability Cloud
    Considered Both Products
    Experian Employer Services
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    55 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    57 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    45 Answers
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    Experian Employer Services HR ServicesSplunk Observability Cloud
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    Score8.9 out of 10
    Enterprises
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    User Ratings
    Experian Employer Services HR ServicesSplunk Observability Cloud
    Likelihood to Recommend
    1.0
    (1 ratings)
    7.9
    (59 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.6
    (18 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Experian Employer Services HR ServicesSplunk Observability Cloud
    Likelihood to Recommend
    Experian Employer Services
    CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
    Incentivized
    Read full review
    Cisco
    Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.
    Incentivized
    Read full review
    Pros
    Experian Employer Services
    • CIC Plus sets up state and local taxes for employees' home addresses.
    • CIC Plus is easy to use.
    • CIC Plus offers an I-9 service.
    Incentivized
    Read full review
    Cisco
    • The first one is its Kubernetes container monitoring.
    • I really like this features because as we know how much K8s is vast and to manually monitor each part of the Kubernetes it takes so much time but Splunk Observability Cloud makes it easier. And even once we integrate K8s with Splunk Observability Cloud it gives us some prebuilt dashboards which gives holistic view of our Cluster and its nodes, pods, etc.
    • The dashbaord feature of Splunk Observability Cloud, it gives us full flexibility to customize our dashboard with a wide range of predefined chart types.
    • Now it also supports OTEL, which is a plus point for observability. As now everyone is moving towards Otel and in current market there are only few tools who supports OTEL based integrations, Splunk Observability Cloud is one out of them.
    Incentivized
    Read full review
    Cons
    Experian Employer Services
    • CIC Plus needs to set up the local taxes for employees' home and work location.
    • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
    • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
    Incentivized
    Read full review
    Cisco
    • You can use table-like functionality to generate dashboards, but these queries are heavy on the system.
    • It could be easier to give insight into what type of line parsing is used for specific documents in a company-managed environment and/or show ways to gain the insights needed.
    • I would like to see ways to anonymize specific data for shared reports without pre-formatting this in a dashboard on which reports could be based.
    Incentivized
    Read full review
    Likelihood to Renew
    Experian Employer Services
    No answers on this topic
    Cisco
    Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
    Incentivized
    Read full review
    Usability
    Experian Employer Services
    No answers on this topic
    Cisco
    When there is an issue, it’s a win if one can easily identify the root cause. To do the same, it should allow the user to dig deep with multiple data points and compare the data and identify the anomaly. In this use case, it’s good to drive from Splunk 011y.
    Incentivized
    Read full review
    Support Rating
    Experian Employer Services
    CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
    Incentivized
    Read full review
    Cisco
    Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
    Incentivized
    Read full review
    Implementation Rating
    Experian Employer Services
    CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
    Incentivized
    Read full review
    Cisco
    Follow a training before starting.
    Incentivized
    Read full review
    Alternatives Considered
    Experian Employer Services
    BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
    Incentivized
    Read full review
    Cisco
    Splunk Infrastructure Monitoring provides far superior options for anybody using a complex hybrid multi-cloud environment and allows both your SOC and NOC to work together on the same data while driving their own insights. We found other products are still in the old world view of servers and agents residing together within a single data centre, but modern apps are no longer like this.
    Incentivized
    Read full review
    Return on Investment
    Experian Employer Services
    • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
    • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
    • The taxes that were not paid timely had interest and penalties associated with them.
    Incentivized
    Read full review
    Cisco
    • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
    • Meets compliance requirements of security policies, audit, regulation, and forensics.
    • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
    Incentivized
    Read full review
    ScreenShots

    Splunk Observability Cloud Screenshots

    Screenshot of Real-time monitoring for public, private and hybrid cloud