Solid Product but Overkill for Most Organizations
October 23, 2025

Solid Product but Overkill for Most Organizations

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

End-to-End

Modules Used

  • Application performance monitoring
  • Real user monitoring

Overall Satisfaction with Splunk Observability Cloud

We use it mainly to monitor infrastructure and application performance across multiple environments, but also as part of our broader security and compliance visibility stack. It helps us detect performance issues, and unusual activity before they turn into incidents. It helps with problem of fragmented monitoring and limited visibility across systems that have to meet regulatory requirement especially for HIPAA and PCI data . We use infrastructure monitoring, alerting, and real-time dashboards that support both IT operations and security response teams.

Pros

  • Realtime visibility across infrastrucrte and applicaitons
  • Excellent traceability of data to get us to root cause
  • Dashboard are very flexible and customizable.
  • Easy integrations with the rest of our tech stack

Cons

  • Unnecessarily complicated licensing
  • UI needs and update. It's overly cluttered and difficult to learn
  • Big correlations for logs and traces can be slow and time consuming.
  • Satisfies observability requirements for the reglatory requirements we have
  • Significantly reduces time to detect and remediate potential threats
  • Expensive to use. Ensure you are not on a consumption model.
Splunk Observability Cloud is powerful and flexible but it’s not the most intuitive platform to use day to day. It has strong dashboards and alerting but will need tuning to get good results. Setup and navigation are overly complex. New users tend to struggle finding what they need and even experienced teams sometimes waste time drilling through multiple views to trace issues. It works well once it’s dialed in, but it’s definitely not plug-and-play.
We initially chose Splunk Observability Cloud because it promised full-stack visibility and tighter integration. The other tools didn't offer this as part of the core package. Their analytics and real-time dashboards looked strong during the demo but it turned out to a lot heavier and more complex than expected. If I had to decide again, I’d probably go with something more streamlined and easier to manage.

Do you think Splunk Observability Cloud delivers good value for the price?

No

Are you happy with Splunk Observability Cloud's feature set?

No

Did Splunk Observability Cloud live up to sales and marketing promises?

No

Did implementation of Splunk Observability Cloud go as expected?

Yes

Would you buy Splunk Observability Cloud again?

No

Its great if you need real-time visibility across complex or regulated environments. Also strong for hybrid or multi-cloud setups where uptime, observability and fast IR are required. It’s probably overkill for smaller teams or environments that don’t have constant changes or compliance reporting needs. It's expensive and has a steep learning curve. Also, in my opinion, do not get yourself into a consumption based model. Costs can certainly get out of control quickly.

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