TrustRadius: an HG Insights company

ExtraHop Performance Platform vs. Grafana Loki

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ExtraHop Performance Platform

    Score7.2 out of 10
    N/AExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.

    $5.04

    Per Hour

    Grafana Loki

    Score8 out of 10
    N/AGrafana Logs (powered by Loki) brings together logs from applications and infrastructure in a single place. By using the exact same service discovery and label model as Prometheus, Grafana Logs can systematically guarantee logs have consistent metadata with metrics. Grafana Logs lets users send logs in any format, from any source so it’s easy to add to existing infrastructure and get up and running quickly. Leverage a wide array of clients for shipping logs like…

    $0

    Pricing
    ExtraHop Performance PlatformGrafana Loki
    Editions & Modules
    X- Small
    $5.04
    Per Hour
    Small
    $12.34
    Per Hour
    Medium
    $18.76
    Per Hour
    No answers on this topic
    Offerings
    Pricing Offerings
    ExtraHop Performance PlatformGrafana Loki
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    ExtraHop Performance PlatformGrafana Loki
    Small Businesses
    No answers on this topic
    SolarWinds Papertrail
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Loggly
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExtraHop Performance PlatformGrafana Loki
    Likelihood to Recommend
    7.0
    (8 ratings)
    6.3
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    5.6
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ExtraHop Performance PlatformGrafana Loki
    Likelihood to Recommend
    ExtraHop
    One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.
    Incentivized
    Read full review
    Grafana Labs
    Grafana Loki can compile data logs for easy exploration of a service and enable quick troubleshooting and error tracing for engineers who may not have deeper access. However, Loki is dependent on the service logging complexity, which, depending on the logger, may not be robust enough and limit the value offered.
    Incentivized
    Read full review
    Pros
    ExtraHop
    • It is very good at making it easy to find root cause for app issues.
    • It provides very good stats, graphs, and diagrams of IT utilization.
    Incentivized
    Read full review
    Grafana Labs
    • Access to many open-source dashboards, access to add many data-sources to gather and visualize data from.
    • Grafana Loki does well gathering of logs from various data-sources, we can also filter the logs based on our needs.
    • One stop solution for all the logs and monitoring.
    Incentivized
    Read full review
    Cons
    ExtraHop
    • Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
    Incentivized
    Read full review
    Grafana Labs
    • Learning curve is very steep
    • Longer term log insight is a challenge
    • Very easy on AWS, integration with other systems can be more of a challenge
    Incentivized
    Read full review
    Usability
    ExtraHop
    ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.
    Incentivized
    Read full review
    Grafana Labs
    Grafana Loki makes accessing and viewing service logs easy for engineers who may not be familiar with going into service. However, useability can be limited if engineers are unaware of what the queries should look like or where in the service to direct Loki to look for logging.
    Incentivized
    Read full review
    Support Rating
    ExtraHop
    Documentation could be a lot better. Tech support is outstanding.
    Incentivized
    Read full review
    Grafana Labs
    No answers on this topic
    Alternatives Considered
    ExtraHop
    We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.
    Incentivized
    Read full review
    Grafana Labs
    First and foremost if Grafana Loki is based on CNCF open source projects so organizations can get freedom to choice to configure it at your own other main thing is Grafana Loki is totally free of cost and we can deploy it on our infrastructure. On compared with other managed services like Datadog, New Relic it is very expensive and we also don't have much control on the tools we use.
    Incentivized
    Read full review
    Return on Investment
    ExtraHop
    • Accelerated root cause analysis
    • Cut out time passing the hot potato, focused time on resolution
    • It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
    • Enables early warning and visibility, prompts action before a system goes down
    Incentivized
    Read full review
    Grafana Labs
    • Company wide (realtime) insights in complex aws setup is great
    • Dashboarding options are easily set up
    Incentivized
    Read full review
    ScreenShots