ExtraHop Reveal(x) vs. Progress WhatsUp Gold

ExtraHop is a must have for on-premise environments where traffic passes through a physical data centre or network operations centre giving complete visibility into what is happening on the corporate network. This works flawlessly if business operations are in office. For hybrid or remote setups, the solution still works well by placing ExtraHop traffic between the VPN termination and firewall and setting up a span port. ExtraHop works well for cloud based deployments as well with their virtual appliances; however, it does not have the same edge against competition as many CNAPP solutions can gather similar data using graph API's provided by the cloud service provider. That said, ExtraHop does provide some unique features that CNAPP's do not around network operations.

Incentivized

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

Incentivized

• Network discovery
• Network based detections for suspicious/malicious activity and behaviour
• Insight into data flow between systems
• Visibility into network errors

Incentivized

• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

Incentivized

• Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
• You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.

Incentivized

Console is easy to use use and familiarize oneself with. Some points deducted as it can be annoying at times to have to drill down using the drop down menu, and then selecting tabs to get the data you want.

Incentivized

The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.

Incentivized

We have never had an issue with support. It has always been quick and understandable

Incentivized

I evaluated ExtraHop against Dark Trace. Against all criteria, ExtraHop had a clear edge including visibility, price, effectiveness, integrations, and more.

Incentivized

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.

Incentivized

• Increased visibility into network based attacks
• Increase visibility into data flows aiding in data loss prevention capabilities
• Assisting network infrastructure teams with visibility into network based performance metrics

Incentivized

• Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
• Saves on system downtime and lost productivity
• Remote monitoring means less staff hours spent checking for potential problems.

Incentivized