TrustRadius
WhatsUp Gold Review 2 of 6
"WhatsUp Gold Review"
https://www.trustradius.com/network-performance-monitoringWhatsUp GoldUnspecified830101
Victor Adebayo profile photo
May 01, 2018

"WhatsUp Gold Review"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with WhatsUp Gold

WhatsUp Gold is being used to monitor multiple sites owned by the organization across different countries across Africa. It's being used by the Networks Department to holistically manage the network across these various locations. WhatsUp Gold has helped the organization not only to monitor multiple sites but also provides real-time status of every endpoint device at each site. Through SNMP configuration, real-time and periodic well-detailed reports on each device can generate proper analysis and performance of the network in general, which could impact in futuristic strategic planning.
  • Optimal network and endpoint device monitoring.
  • Explicit report generation on the endpoint and network performance.
  • Investigating and troubleshooting of network and endpoint device issue has been made very easy.
  • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
  • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
  • WAN Optimization for multiple sites.
  • Network Capacity Management for site expansion.
  • Early detection and mitigation of network downtime.
WhatsUp Gold gives you a much better in-depth analysis and understanding of both your network and endpoint devices but the emphasis should be laid more on report generation. WhatsUp Gold has the ability to generate a report (e.g device uptime, bandwidth utilization, device health etc) and track events that took place even as low as 5 minutes ago.
It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.

WhatsUp Gold Feature Ratings

Automated network device discovery
10
Network monitoring
10
Alerts
6
Network capacity planning
10
Packet capture analysis
7
Network mapping
10
Customizable reports
10
Wireless infrastructure monitoring
5
Hardware health monitoring
10