Item: Progress WhatsUp Gold
Rating: 8
Author: Joshua Van Camp

Overall Satisfaction with Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)

Use Cases and Deployment Scope

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is used to monitor network devices and endpoints and perform reporting and health checks regarding those devices. It allows us to visualize our network and make more informed decisions when troubleshooting or examining performance related issues. We can schedule reports and collect log data. It is a useful tool for administrators.

Pros and Cons

Pros

The depth of detail collected and accessible
The interface is clean
Upgrades are easy and straightforward

Cons

More wizards for beginning the utilization of new functionalities
The feature depth can be intimidating

Most Important Features

Scope of what it can monitor and alert on
Reporting
Value to organization compared to other products

Return on Investment

Quicker turnaround on seeing/visualizing networking issues
Alerting on certain types of events make responses quicker
Support of the product itself is straightforward once set up

Alternatives Considered

KACE Asset Management Appliance and Microsoft System Center

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.

Key Insights

Do you think Progress WhatsUp Gold delivers good value for the price?

Yes

Are you happy with Progress WhatsUp Gold's feature set?

Yes

Did Progress WhatsUp Gold live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Progress WhatsUp Gold go as expected?

I wasn't involved with the implementation phase

Would you buy Progress WhatsUp Gold again?

Yes

Other Software Used

KACE Systems Management Appliance (SMA), HPE SimpliVity (formerly OmniCube), Cisco Umbrella, Cisco Meraki Z3 Teleworker, Cohesity Helios

Likelihood to Recommend

Well suited for organizations looking to monitor their network and their servers and/or endpoints. Nice to have a third-party tool outside that can work with multiple hardware vendors. Not as well suited to smaller shops that may or may not have the time and expertise to set it up properly in order to leverage it.

Comments

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Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) Lets You Know What's Up