TrustRadius
WhatsUp Gold Review 4 of 6
User Review: "WhatsUp Gold Premium"
https://www.trustradius.com/network-performance-monitoringWhatsUp GoldUnspecified830101
Gary Lamontagne profile photo
March 31, 2017

User Review: "WhatsUp Gold Premium"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with WhatsUp Gold

We use WhatUp Gold Premium Edition by Ipswitch to monitor our important network devices and services for uptime and notifications via email and text in the event of downtime. It is used by the IT Department, but deployed across the whole organization. We needed to find a software that alerted us to devices and services going down unplanned. WhatsUp Gold solved that problem for us.
  • Monitors services on remote servers
  • Alerts users of missed pings on designated devices
  • Monitors power supplies, temperature, and fans on compatible network switches
  • Canned reports help find trends.
  • Training is needed to use WhatsUp Gold to its full potential.
  • A network inventory would be a nice feature to have without having to pay extra
  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
WhatsUp Gold was much easier to install and setup. I ran into many issues installing Spiceworks, and had such a learning curve. I'm not an expert in Linux and that is the platform that it installed on. I'm very comfortable in a Windows environment, and Whatsup Gold installs on a Windows computer.
WhatsUp Gold is perfect for organizations who need to be notified in the event of a system or service going down so that a technician can be dispatched before the phones start ringing from end-users not being able to access whatever might be out of commission. It is an investment of time and money to get up and running, so if you are looking to monitor only a few devices, or aren't looking for many bells and whistles, WhatsUp Gold might not be an appropriate choice.

WhatsUp Gold Feature Ratings

Automated network device discovery
10
Network monitoring
10
Alerts
10
Network capacity planning
5
Network mapping
7
Hardware health monitoring
10