#1 most frequent
United States of America
53.3%311 installations of 583
What is Progress WhatsUp Gold?
WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.
Categories & Use Cases
Media
1 / 14
Screenshot of WhatsUp Gold Alert Center
Who Buys & Uses Progress WhatsUp Gold
#2 most frequent
India
6.2%36 installations of 583
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
4.6%27 installations of 583
Whats up with your network
Use Cases and Deployment Scope
We use Progress WhatsUp Gold in order to monitor everything from cpu, disk, memory to services and uptime. It allows us to have an agentless and vendor agnostic monitoring solution that can provide data to essentially any device with an ip address. They have quite a few built in monitors with the ability to query anything that is exposed via snmp or WMI.
Pros
- Windows WMI monitoring
- SNMP based monitoring
- Network device monitoring
Cons
- Needs better options for 2FA
- Needs even more built in monitors
- Better performance
Return on Investment
- Allows us to find problems before users do
- Gives us the ability to be proactive vs reactive
- Allows for a myriad of alerting options so staff can address potential issues
Usability
Alternatives Considered
Cisco Catalyst Center and SolarWinds Network Device Monitor
Other Software Used
Cisco Catalyst Center
WhatsUp Gold - Low priced monitoring software
Pros
- Inexpensive
- Good support
- Accurate alerting
Cons
- Poor GUI
- Long configuration time
- Poor formatting for text alerts
Most Important Features
- Its price (inexpensive)
Return on Investment
- Its inexpensive but requires more man hours to configure
Other Software Used
ManageEngine ADManager Plus, Sumo Logic, eSentire
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) Lets You Know What's Up
Pros
- The depth of detail collected and accessible
- The interface is clean
- Upgrades are easy and straightforward
Cons
- More wizards for beginning the utilization of new functionalities
- The feature depth can be intimidating
Most Important Features
- Scope of what it can monitor and alert on
- Reporting
- Value to organization compared to other products
Return on Investment
- Quicker turnaround on seeing/visualizing networking issues
- Alerting on certain types of events make responses quicker
- Support of the product itself is straightforward once set up
Alternatives Considered
KACE Asset Management Appliance and Microsoft System Center
Other Software Used
KACE Systems Management Appliance (SMA), HPE SimpliVity (formerly OmniCube), Cisco Umbrella, Cisco Meraki Z3 Teleworker, Cohesity Helios
More Bang for Your Buck
Pros
- Network L2/L3 discovery
- SNMP compatibility
- Network mapping
- Cloud visibility and monitoring
- Log aggregation
Cons
- Network performance monitoring
- User interface gets more cumbersome as the network elements increase
- Network mapping gets harder to use as the elements increase, and multilayered device elements cause confusion in the maps.
Most Important Features
- Network discovery
- SNMP compatibility
- Alerting
Return on Investment
- Reduced MTTR
- Increased network visibility
- Network visualization
- Network baselines
- Network element inventory
Alternatives Considered
SolarWinds Network Performance Monitor (NPM) and SolarWinds Network Device Monitor
Other Software Used
SolarWinds NetFlow Traffic Analyzer (NTA), SolarWinds Network Performance Monitor (NPM), SolarWinds IP Address Manager (IPAM)
What'sUp Gold - Great monitoring tool
Pros
- Easy to install and manage.
- While it does require a whole server with IIS and a SQL db it is low impact on resources but still quick to respond.
- Great for quick notifications about a server going above a configured resource threshold. We don't have to look at every server's resource utilization individually anymore.
- Quick and easy to setup a service up or down notification.
Cons
- Sales staff can be a bit pushy in terms of selling more product than you need. This is not unique to What's Up but it can be a bit unwelcome once you have already purchased the product.
- Updates could be a little easier but overall not too bad. Once or twice we have had to start over with a new server when upgrading to a major numbered revision.
- IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.
Return on Investment
- It monitors what we need at an affordable price.
- It's hard to put an ROI on a product we use for maintenance but we were able to consolidate another product into this and avoid an additional cost.
- It does help our network staff streamline their daily processes and tasks but eliminating the need for individual checks.
Alternatives Considered
PagerDuty
Other Software Used
Cisco Meraki MS Switches, Cisco Meraki MX Firewalls, Cisco Meraki Wireless Access Point, Cisco Nexus, Cisco Umbrella
