EZ Home Inspection Software vs. KeySurvey

EZ Home Inspection Software is best suited for residential applications. I had issues when trying to use the software on multi-family developments because the labels were not clear-cut, and I had a difficult time making my original labels mesh with the existing labels that I could find.

It's a convenient tool for questionnaires, surveys, and other reasons when you need to get people's feedback. We really enjoyed using this instrument, even though it can be a bit overwhelming at times. Also, it might take some time to create a survey if you have complicated business logic implemented, but that would take some time using any kind of instruments.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to understand interface.
• Includes a Summary Page for defective items found.
• Ability to work while offline.

• Ease of use for distributing email to large quantities of recepients.
• Exporting data for data evaluation and manipulation.
• Customizing the types of questions and response scoring.

• The pictures are not always consistent in size when viewing as a pdf.
• Template maker is cumbersome.
• Mobile app is not very responsive.

• Based on our usage we didn't face issues using KeySurvey

This decision is out of my hands.

We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Spectora Home Inspection Software is the product that we use and understand the most. We tried several reporting software products, and Spectora was superior to other products we tested.

In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Saved time when teaching new inspectors to use the software.
• Customer support was adequate.
• Developers are open to customer/users suggestions for additional features.

• Gathering client insights that they felt comforable writing about online after the service was delivered and they had time to evaluate it.
• Improved customer service based on clients feedback
• The emails delivery report complimented our emails reports from other tools, so we used it for email db management!