EZPro Service Desk vs. Spiceworks Help Desk
EZPro Service Desk vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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EZPro Service Desk | N/A | EZPro is a cloud-based service management software. It automates and simplifies incident, service, problem and change management for service desk and other operations. It is a complete solution for an entire organization. | $19 Monthly per agent wih unlimited users | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
EZPro Service Desk | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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EZPro Service Desk | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
EZPro Service Desk | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
EZPro Service Desk | Spiceworks Help Desk | |
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Likelihood to Recommend | EZPro No answers on this topic | Spiceworks Ziff Davis |
Pros | EZPro No answers on this topic | Spiceworks Ziff Davis |
Cons | EZPro No answers on this topic | Spiceworks Ziff Davis |
Likelihood to Renew | EZPro No answers on this topic | Spiceworks Ziff Davis |
Usability | EZPro No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | EZPro No answers on this topic | Spiceworks Ziff Davis |
Support Rating | EZPro No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | EZPro No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | EZPro No answers on this topic | Spiceworks Ziff Davis |
Return on Investment | EZPro No answers on this topic | Spiceworks Ziff Davis |
ScreenShots | EZPro Service Desk Screenshots |