F5 BIG-IP Advanced Firewall Manager (AFM) vs. NetScaler

We were able to eliminate a firewall from our network architecture by integrating the module into our existing F5 BIG-IP Advanced Firewall Manager (AFM). This allowed us to save on tech refresh costs, since the F5 was able to handle the module without much additional strain on the device. However, if a firewall had features that the AFM lacked, then using that firewall in tandem with an F5 would be preferable.

Incentivized

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.

Incentivized

• Load balancing using pools
• SSL offloading
• iRules for threat handling

Incentivized

• Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
• Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
• Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.

Incentivized

• If unsure, can be overly cautious.
• There are few changes the end user can make.

Incentivized

• The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
• Being able to have more than just one routing table would allow the ability to leverage security.

Incentivized

I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.

Incentivized

F5 Advanced Firewall Manager has been a solid, strong solution to both keep our systems safe and being seamless for our end users. Most of the time, the end-user is not impacted and does not even know F5 Advanced Firewall Manager is running which is exactly what we are looking for.

Incentivized

Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.

Incentivized

Both F5 [BIG-IP Advanced Firewall Manager] and Radware require training as they are not easy to use. But Radware uses some configuration that needs deep learning and proper labs. From an admin's perspective, Configuration and management for F5 [BIG-IP Advanced Firewall Manager are] less. Also, the cost of implementing F5 [BIG-IP Advanced Firewall Manager] is lesser than that of Radware Alteon.

Incentivized

easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required

Incentivized

• When we had to decide on whether to buy different hardware our team were all in support of renewal for F5 [BIG-IP Advanced Firewall Manager]
• F5 [BIG-IP Advanced Firewall Manager] requires proper training on tools and clear concepts of packets, headers, and content to create WAF policies
• Overall, we are satisfied by the ROI provided by our F5 AFM and GTMs

Incentivized

• We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
• Scales up and out with ease
• Challenging to find NetScaler experts for advanced features you want to enable and use

Incentivized