F5 BIG-IQ Centralized Management vs. HCL BigFix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
F5 BIG-IQ Centralized Management
Score 8.2 out of 10
N/A
F5's BIG-IQ provides centralized management of app services and security policies.N/A
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Pricing
F5 BIG-IQ Centralized ManagementHCL BigFix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
F5 BIG-IQ Centralized ManagementHCL BigFix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
F5 BIG-IQ Centralized ManagementHCL BigFix
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User Ratings
F5 BIG-IQ Centralized ManagementHCL BigFix
Likelihood to Recommend
4.5
(8 ratings)
9.0
(5 ratings)
Usability
5.1
(5 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(3 ratings)
User Testimonials
F5 BIG-IQ Centralized ManagementHCL BigFix
Likelihood to Recommend
F5
F5 BIG-IQ Centralized Management is a great interface to manage F5 gear for large enterprises, often simplifying the routine manual workflows which are time consuming.
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HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Pros
F5
  • It show us all F5s in one spot
  • It is able to take backups
  • It can help with upgrades
  • Give central spot to make reports
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HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Cons
F5
  • To be able to schedule software updates at a later time/date to meet change management window so manual intervention is minimized. F5 BIG-IQ Centralized Management should be able to send alert if upgrade process halts or fails for any reason.
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HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Usability
F5
It may be due to how we deployed it or how we use it, but it adds time to doing small changes. I do like the deployment detail and change tracking though.
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HCLSoftware
No answers on this topic
Support Rating
F5
No answers on this topic
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Alternatives Considered
F5
B/c We liked the other products even less
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HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Return on Investment
F5
  • In 2021 thanks to Big-IQ we drastically reduced the time we spend on software upgrades.
  • BigIQ helped us to have visibility of our Big-IP environment in one place.
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HCLSoftware
  • When there is a need to patch a Windows System it has worked
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ScreenShots