F5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.
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FortiWeb
Score 6.6 out of 10
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FortiWeb is Fortinet's web application security system (or web application firewall, WAF) featuring advanced vulnerability management and threat detection and prevention, available in deployment as an appliance or virtual appliance, also as a hosted or a cloud-based virtual solution.
I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
Regarding my experience, I prefer to deploy FortiWeb in a reverse proxy to have the full features and protection. The other mode will be useful for special cases as will it will not have the full range of features and protection. Like offline Sniffing, it will be used in special cases.
Quickly helps mitigate the retooling and newer advanced bot attacks
Excellent customer service from our f5 bot Defense team/partners
Easy to do Traffic Analysis/False Positive reviews with their dashboard of data
Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them
First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management
Industry best Threat Briefings
Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks.
Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
Most of them have the same features but not for FREE. The second point was the total cost of ownership for 3 and 5 years. Fortinet supported us with the best prices for 3 years and 5 years as well with advanced hardware replacement against the others.
F5 Distributed Cloud Bot Defense has helped our customers identify real human traffic and bot traffic, allowing them to prioritize real traffic to applications and improve cloud service usage.
F5 Distributed Cloud Bot Defense ha ayudado a nuestros clientes a poder identificar cuál es el tráfico real de personas y cual el de Bot para así poder priorizar el tráfico real hacia las aplicaciones mejorando los consumos de servicios en nube.