F5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.
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GitLab
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GitLab is an intelligent orchestration platform for DevSecOps, where software teams enable AI at every stage of the software lifecycle to ship faster. The platform enables teams to automate repetitive tasks across planning, building, securing, testing, deploying, and maintaining software.
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I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
In general it's a good product with a huge number of features. It can do CI/CD checks, deployment, repo hosting, integrations etc. A lot of it can be managed from just the UI but also has an ok API. It does tend to release new features semi-often too which is nice. It can have a steep learning curve for certain features so not a starter-friendly vendor, but great for most businesses.
Quickly helps mitigate the retooling and newer advanced bot attacks
Excellent customer service from our f5 bot Defense team/partners
Easy to do Traffic Analysis/False Positive reviews with their dashboard of data
Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them
First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management
Industry best Threat Briefings
Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks.
I really feel the platform has matured quite faster than others, and it is always at the top of its game compared to the different vendors like GitHub, Azure pipelines, CircleCI, Travis, Jenkins. Since it provides, agents, CI/CD, repository hosting, Secrets management, user management, and Single Sign on; among other features
- As a combination of features and products, GitLab is a really great tool for developers. - Also, it comes with both light and quick changes in a web browser version, as well as pro work in VS Code mode. However, in certain areas, such as large-scale issues/incidents, management can be improved.
I've never had experienced outages from GItlab itself, but regarding the code I have deployed to Gitlab, the history helps a lot to trace the cause of the issue or performing a rollback to go back to a working version
GItlab reponsiveness is amazing, has never left me IDLE. I've never had issues even with complex projects. I have not experienced any issues when integrating it with agents for example or SSO
Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
GitHub is an inferior product from most points of view. We had to use it and the teams finds no positives about it. Everything is a downgrade from our previous GitLab solution. GitLab CI\CD is vastly superior to workflows, for example doing a manual node is just "when : manual" in GitLab while you have to do clickops in GitHub to achieve the same. No overview of code in branches is a minus when we tried to figure out what our colleagues are trying to merge as it looked off.
F5 Distributed Cloud Bot Defense has helped our customers identify real human traffic and bot traffic, allowing them to prioritize real traffic to applications and improve cloud service usage.
F5 Distributed Cloud Bot Defense ha ayudado a nuestros clientes a poder identificar cuál es el tráfico real de personas y cual el de Bot para así poder priorizar el tráfico real hacia las aplicaciones mejorando los consumos de servicios en nube.