Likelihood to Recommend A large part of our work depends on the ability to source quality media content from a breadth of dependable sources globally. This is Factiva's bread and butter: it has a very comprehensive list of 'quality' media sources such as nationals, dailies, business journals and magazines from around the world that are easily mined for the content they hold. If you're thinking about anything other than these 'traditional' media sources then Factiva probably isn't your thing. It doesn't do social media.
Read full review Lexis Advance is highly customizable and intuitive, perfect for solo or small practitioners who lack the patience for extended training and too much searching. The contracts are also customizable and can be graduated for new practices so you don't go broke in year one paying for research. I do wish there was more contact with a dedicated account rep, and perhaps not with sales. In a larger firm, you can stack more features and content as needed. I probably would go back in time and renegotiate my contract, which stepped up quite a lot in year two and will step up again in year 3 to what I think will be an uncomfortable level. Also, Lexis has maybe one too many brands and could stand a redesign of the main home page.
Read full review Pros Factiva offers excellent search builders so that I am able to narrow my search to specific companies or topics very easily. Factiva combines a large number of credible sources into one place and allows me to search all of these sources. Factiva's use of timestamps helps me understand when the news was known by the market which allows me to analyze how (if at all) that particular piece of news impacted the company's stock price. Provides an excellent starting place for learning about a company and/or industry. Read full review I like the annotated statutes. That is typically where I start my searches. I seem to find more relevant case law on Lexis than I have through Westlaw. Their training and research attorneys are very helpful. Read full review Cons The UX leaves room to be desired There are often repetitive entries The functionality can be confusing Read full review The notes from cases function is not as strong as other competitors Lacks some features that more novel sources use Costly Read full review Usability Very intuitive, easy to use visual qualitative assessments, and I like that they don't "summarize" rules but give exact quotes from cases. The product is super customizable and you can try before you buy. Unlike their main competitor, I don't feel like they tricked me or set me up to purchase more content that I don't need--so in terms of service and overall functionality, they are superior to the competition.
Read full review Support Rating Haven't reached out except for password help but the response was quick. A couple times it locked me out for no reason
Read full review Alternatives Considered At the time, Factiva was already being used by the company I worked for - they had developed procedures specifically for using Factiva, so there wasn't really an option. I've used Lexis,
Westlaw and Bloomberg exclusively for legal research, so there wasn't really an overlap with Factiva.
Read full review Lexis Advance and Westlaw do the same thing and are very comparable. We actually use both. If Lexis Advanced doesn't have content we are looking for, it can usually be found in Westlaw. They compliment each other well. If I had to pick one over the other I would choose Lexis Advanced, but it's close.
Read full review Return on Investment It's had a positive impact in finding more cases that are on point for my cases. It was actually cheaper than their competitor. The natural language search is better than the competitor. Read full review ScreenShots