Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…
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FastStone
Lyssna
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Free
$0
3 seats included
Starter
$99
per month 5 seats included
Growth
$199
per month 15 seats included
Enterprise
Contact Sales
custom seats
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Pricing Offerings
FastStone
Lyssna
Free Trial
No
Yes
Free/Freemium Version
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Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Discount available for annual plan. Panel responses are priced seperately.
UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
It's lightweight and easy to use. Very intuitive, anyone can figure it out without reading any documentation. Excellent UI and plenty of helpful options to acheive your goals.
Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
Fast stone can be used without an internet connection as it is a stand alone installable software. It also loads up super fast and takes less time to do tasks than other image editing applications.
UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.