Overall Satisfaction with UsabilityHub
UsabilityHub is being used for validating designs with feedback from real people or for finding usability/clarity issues with new and existing designs/wireframes. It's a great tool for getting some relatively quick user feedback on a small or large scale. It's being used by more people in the organisation now as they've understood the value of using UsabilityHub and have started to use it within their design process.
The problem it addresses is that wireframes and designs don't receive enough real-world validation and can easily pass through the process all the way to go-live without other humans (other than the internal teams) seeing them, which could mean that mistakes/usability issues/clarity issues can limit the design's full potential.
The problem it addresses is that wireframes and designs don't receive enough real-world validation and can easily pass through the process all the way to go-live without other humans (other than the internal teams) seeing them, which could mean that mistakes/usability issues/clarity issues can limit the design's full potential.
- Rapid user feedback
- Demographic targeting
- Well presented results
- Easy to use
- Relatively inexpensive
- Further demographic targeting, e.g. by industry, job title, screeners
- More guidance for less experienced users' tests to reach their full potential
- Quick recruitment
- Multiple question types that mean you can use one tool for lots of research
- Easy to use
- Visualisations that can be copied straight into a presentation
- Ensured maximum ROI on designs by confirming they solve a problem and getting feedback pre-live
- Helped people to integrate use feedback into their design processes
I've not found any other tools as good as UsabilityHub. I've experienced some tools that have some similar functionalities, but they don't let you add multiple formats of questions in one test (as far as I'm aware.)
Do you think Lyssna delivers good value for the price?
Yes
Are you happy with Lyssna's feature set?
Yes
Did Lyssna live up to sales and marketing promises?
Yes
Did implementation of Lyssna go as expected?
Yes
Would you buy Lyssna again?
Yes