Simple but extremely useful testing platform
July 13, 2022

Simple but extremely useful testing platform

Calvin Pedzai | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UsabilityHub

We use UsabilityHub for quick remote unmoderated testing of eCommerce feature designs before they get implemented by developers. Our department is responsible for rolling out designs for desktop, mobile web, Android, IOS, and iPad. Usabilityhub allows us to test ideas for these platforms rapidly and cheaply at a wireframing level and also at a visual design level. We have our own tester database and that allows us to gather responses cheaply and timely.
  • Covers the most common unmoderated testing abilities.
  • Allows testing with an external source of users.
  • Well presented results and ability to download raw response data.
  • Improving the ability of switching off the collection of responses.
  • Different layout of the dashboard to find tests easier.
  • Date filter for tests.
  • Highlighting the template library when onboarding.
  • Shareable testing link for external testers
  • Unlimited number of tests
  • Variation testing that simulates A/B
  • Increase in testing frequency per quarter.
  • Increase in approved projects for developments.
  • Few reverts per project.
Maze has a more comprehensive reporting presentation compared to Usabilityhub. Maze's interface is clean and modern but it lacks a simple intuitive testing set found in UsabilityHub. The terminology of a Maze is slightly confusing, flow tests are integrated with only Figma, Xd, Invision, Sketch, and Marvel prototypes. The final test interface shown to users is confusing and could have been simpler like UsabilityHub.

Do you think Lyssna delivers good value for the price?

Yes

Are you happy with Lyssna's feature set?

Yes

Did Lyssna live up to sales and marketing promises?

Yes

Did implementation of Lyssna go as expected?

Yes

Would you buy Lyssna again?

Yes

UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.