TrustRadius

FeedbackWhiz vs. ResellerRatings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FeedbackWhiz
Score 0.0 out of 10
N/A
FeedbackWhiz from Threecolts is used to streamline Amazon feedback and review requests to focus on happy customers. It offers pre-built feedback and review request templates, and enables users to build their own. Messages can be customized and personalized, with customer and order information.N/A
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Pricing
FeedbackWhizResellerRatings
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FeedbackWhizResellerRatings
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FeedbackWhizResellerRatings
Best Alternatives
FeedbackWhizResellerRatings
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
Bazaarvoice
Bazaarvoice
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FeedbackWhizResellerRatings
Likelihood to Recommend
-
(0 ratings)
9.0
(5 ratings)
Support Rating
-
(0 ratings)
9.5
(4 ratings)
User Testimonials
FeedbackWhizResellerRatings
Likelihood to Recommend
Threecolts
No answers on this topic
ResellerRatings.com
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
Verified User
Anonymous
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Pros
Threecolts
No answers on this topic
ResellerRatings.com
  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
Verified User
Anonymous
Read full review
Cons
Threecolts
No answers on this topic
ResellerRatings.com
  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
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Support Rating
Threecolts
No answers on this topic
ResellerRatings.com
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
Verified User
Anonymous
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Alternatives Considered
Threecolts
No answers on this topic
ResellerRatings.com
We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
AS
Andrew Saladino
COO (Chief Operating Officer)
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Return on Investment
Threecolts
No answers on this topic
ResellerRatings.com
  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
Verified User
Anonymous
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