ResellerRatings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Pricing
ResellerRatings
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ResellerRatings
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
ResellerRatings
Considered Both Products
ResellerRatings
Chose ResellerRatings
When choosing a review platform, we looked at a number of platforms. Reseller Ratings offered most of the things we were looking for at an affordable price. This easy to use platform doesn't have unnecessary bells and whistles.
Chose ResellerRatings
Trustpilot is a bit of a cluttered environment and offers a limited way to contact your customers. It's sort of one of those outlying review sites that you need to check every couple of days for potential customer issues. Reseller's platform blows them out of the water and is …
Chose ResellerRatings
Compared to Yotpo, ResellerRatings has more favorable costs as they don't charge as much, especially Yotpo which is very expensive. However, you do get what you paid for as Yotpo and Trustpilot have more features and more options.
Top Pros
Top Cons
Best Alternatives
ResellerRatings
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Score 9.4 out of 10
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Score 7.8 out of 10
All AlternativesView all alternatives
User Ratings
ResellerRatings
Likelihood to Recommend
9.0
(5 ratings)
Support Rating
9.5
(4 ratings)
User Testimonials
ResellerRatings
Likelihood to Recommend
ResellerRatings.com
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
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Pros
ResellerRatings.com
  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
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Cons
ResellerRatings.com
  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
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Support Rating
ResellerRatings.com
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
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Alternatives Considered
ResellerRatings.com
We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
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Return on Investment
ResellerRatings.com
  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
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