Decent Review Platform That Is Great For Businesses Just Starting Out
July 02, 2020

Decent Review Platform That Is Great For Businesses Just Starting Out

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ResellerRatings

We used ResellerRatings to collect product ratings as well as service ratings for our business. They have affordable plans as well as different tiers depending on companies using them.
  • Ease of use when it comes to managing the platform
  • ResellerRatings has an identifiable name, and consumers are keener to leave reviews on the site as its a recognizable name.
  • Pretty easy to send review requests from people that purchase directly through us using ResellerRatings.
  • Lack of features really hampers the platform and they are behind other companies.
  • ResellerRatings doesn't allow us to import reviews from other platforms.
  • Very little customization
  • The lack of being able to import our reviews really hurt us as it makes no sense to not be able to do that.
  • ResellerRatings helped us in getting more reviews and make our brand more noticeable and stand out more.
Compared to Yotpo, ResellerRatings has more favorable costs as they don't charge as much, especially Yotpo which is very expensive. However, you do get what you paid for as Yotpo and Trustpilot have more features and more options.
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.

Do you think ResellerRatings delivers good value for the price?

Yes

Are you happy with ResellerRatings's feature set?

No

Did ResellerRatings live up to sales and marketing promises?

No

Did implementation of ResellerRatings go as expected?

Yes

Would you buy ResellerRatings again?

Yes

If a colleague asked me for an easy to use seller review platform with little bells and whistles I would say go for reseller ratings, however, if they are established I would advise them against ResellerRatings as they were not able to import our reviews from other platforms.