TrustRadius

Fera vs. ResellerRatings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fera
Score 0.0 out of 10
N/A
Fera is a reviews app for Shopify, Wix, BigCommerce and other eCommerce platforms used to earn more trust from customers, increase social proof and optimize sales.
$9
per month 100 order reviews per month
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Pricing
FeraResellerRatings
Editions & Modules
Startup
$9
per month 2 admin users, 100 order reviews per month
Small
$29
per month 3 admin users, 1,000 order reviews per month
Medium
$99
per month 5 admin users, 10,000 order reviews per month
No answers on this topic
Offerings
Pricing Offerings
FeraResellerRatings
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details30% discount for annual pricing.—
More Pricing Information
Community Pulse
FeraResellerRatings
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FeraResellerRatings
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All AlternativesView all alternativesView all alternatives
User Ratings
FeraResellerRatings
Likelihood to Recommend
-
(0 ratings)
9.0
(5 ratings)
Support Rating
-
(0 ratings)
9.5
(4 ratings)
User Testimonials
FeraResellerRatings
Likelihood to Recommend
Fera Commerce Inc.
No answers on this topic
ResellerRatings.com
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
Verified User
Anonymous
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Pros
Fera Commerce Inc.
No answers on this topic
ResellerRatings.com
  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
Verified User
Anonymous
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Cons
Fera Commerce Inc.
No answers on this topic
ResellerRatings.com
  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
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Support Rating
Fera Commerce Inc.
No answers on this topic
ResellerRatings.com
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
Verified User
Anonymous
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Alternatives Considered
Fera Commerce Inc.
No answers on this topic
ResellerRatings.com
We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
AS
Andrew Saladino
COO (Chief Operating Officer)
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Return on Investment
Fera Commerce Inc.
No answers on this topic
ResellerRatings.com
  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
Verified User
Anonymous
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ScreenShots