Fidesic vs. TIS (Treasury Intelligence Solutions)

My experience with Fidesic has been wonderful and it has helped to streamline our payables. We've been able to give our operations teams access in order for them to review their invoices instead of coming to the AP team to do the research.

Incentivized

TIS [Treasury Intelligence Solutions] is well suited for a company with multiple banking relationships in multiple countries. This can allow a treasury function to have better visibility and control over its daily cash management operations. It has very good report writing capabilities and dashboard functionality to customize a report for the end user.

Incentivized

• OCR or Optical Character Recognition works better than anywhere else we have tried.
• Support is always available through chat or email and their support team is very responsive.
• Ease of access and use since the program is web-based.
• Easily integrates into our accounting software.
• Implementation was a dream and so easy.

Incentivized

• BTM MONITOR & Payment Monitor: we have a good view of the companies' bank statements & payments current status. Error tracking and issue logs can be found easily. In case of an error the error message describes it well so that we can act alone and solve the issues in most cases without further help. Speed is particularly important at month-end closes, you cannot be without a solution.
• Payment files PAIN mapping. The Know-How of TIS and its expertise to PAIN file integration and possible options. We have not seen a case where our TIS Project Manager did not know the answer to an issue. Often it comes instantly. Sometimes they would of course investigate, but the root cause review of a technical issue is key to success here. These guys really know what they are doing.
• Support Team of TIS. They have a very fast response time. I would point it out as being the key strength of the TIS package. You will never have critical items not addressed in due time. The speed and quality of their responses to issues is how it should be. From a financial operational point of view: It's important to ensure business continuity, which they do.

Incentivized

• Would like to see ACH batches come across in the bank as separate transactions instead of one batch.
• Would like to be able to filter on multiple columns instead of just searching by one selection.
• Would like to be able to add our our ACH IDs vs having to submit them to be added.

Incentivized

• Improved VaR risk module to apply to cash balances exposure
• Currency risk controls - volatility forecast
• Trading platforms connectivity - hedging capabilities for SWAPtions
• Probable ripple integration to make settlemets faster versus t+2
• Compliance: not only track sanctions, payment details but get Credit Score of counterparty
• Chinease counterparties details (state banks do not share) - fraud risk depreciation
• Loans offering page
• Direct banks chats - push to send message to operator

Depends on stage of the project if it will be postponed in 2023. Se la vie. Will be happy to go on.

The main feature of usability is the outcome you get upon actions done. TIS is not complecated solution - it is rational and has most needed capabilites for cash management via multiple accounts in different jurisdictions. It works well for this task and evolutioning to the field of risk management to get all treasury job done well.

Offered support information in the portal (knowledge base articles) as well members of the support provides a very good service level.

Incentivized

The training addressed our needs.

Incentivized

The cloud connection meant less work for IT. The setup of the first 1000 accounts was very quick, so we went live after only 4 months.

PaperSave was a complete bust for us. Their OCR was terrible and never really worked. Their customer service was an abomination and we were hung up on by their trainer. GP just could not handle the volume of checks that we had and we were using a lot of MICR ink which became very expensive along with the amount of check stock we were using. Fidesic has streamlined all of that for us and allowed us to process bills and payments but not get bogged down in the stuffing of envelopes.

Incentivized

We have used bank applications and another large TMS provider based in the US. Our prior TMS was a full-scale system which was very robust and extremely complex. We were not using 3/4 of the functionality and we decided it made more sense to select a simpler system that met our core requirements which are connectivity and transaction & information support. TIS does this very well at a lower price point. In the end, TIS better suited our needs and was much simpler and more affordable.

• We have been able to implement ACH which cuts the costs of sending out checks
• We have been able to send checks through them instead of stuffing 10k+ envelopes a month.
• Questions to our staff have been cut in half.

Incentivized

In terms of risk mitigation of course we can reduce the number of people having access to banking if not needed. With dedicated teams and less people with access to individual Bank portals. Before access to bank portals were necessary for all sorts of manual payments and exceptions if we really implement the 100% of functions and dont leave exceptions that risk mitigation can be achieved and efficiency at automated payment runs.

• At a large corporation with more than 60 entities and 400+ bank accounts, the savings and improvements are massive considering how time-consuming the manual work would be. I don't have any numbers to quote, unfortunately.
• We are now massively expanding our TIS with the full integration of automated payment runs. This has larger operational impacts, like the possible consolidation of banking and dedicated payment teams.

Incentivized