FigForm vs. FormAssembly

Everyone's use-case is different. For simple, straightforward use-cases where the main goal is basic data collection, FormAssembly is a good solution. For more unique, complex use-cases, where, for example, integration is very important, FormAssembly can be more difficult to work with, though it is often flexible enough to get the job done. Either way, FormAssembly's historically slow, unreliable support is something to keep in mind.

Incentivized

• Salesforce prefill is a powerful way to prefill forms with records from Salesforce and prevent duplicate data entry.
• Salesforce submission connector allows us to create some pretty complex and powerful logic to process form submissions into Salesforce data.
• General form prefill options via query strings in the URL is a helpful feature.
• The ability to use custom CSS and javascript on the page makes the forms very extensible and has been helpful to give us even more functionality.

Incentivized

• The email verification process is not straightforward. Specifically, if I want to make sure that respondents have entered a valid email address, there's no 'enforce email verification' feature.
• The user support chat hasn't been working for a while and it would be great to have that repaired.

Incentivized

FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.

Incentivized

From the outside, filling out a FormAssembly-created form is always smooth. From a casual user's standpoint, I think it's mostly a simple process as long as you aren't looking to go too in-depth with customization. There is definitely a learning curve, and it can feel like you're hacking into a city power grid with certain features, especially integrations.

Incentivized

While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.

Incentivized

I didn't participate in the implementation.

Incentivized

More options, better customization, and friendly to admins. All 3 of those products have their warts, but the biggest hurdle is that they just don't work as well as FormAssembly. FormStack is nice in SF, but the features are limited, and the styling options are way worse. Titan Forms is a nightmare for a green admin to pick up and start using.

Incentivized

• FormAssembly makes it easy to share registration forms with targeted groups of users
• It makes it easy to track registration numbers and form errors and reach out to people who may need assistance
• It's very easy to create registration forms quickly

Incentivized