What users are saying about
Top Rated
18 Ratings
Top Rated
18 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

FormAssembly

FormAssembly has been an essential tool to have in our back pocket. It's best when you need a form quickly and can compromise on some of the dynamic elements that would be possible in Visualforce. It serves a particularly critical need when skilled developers are at a premium, but clever admins are available.
Matthew Souther profile photo

Feature Rating Comparison

Survey Format & Appearance

FormAssembly
7.7
Survey templates
FormAssembly
9.0
Themes
FormAssembly
6.9
Custom logo/branding
FormAssembly
7.2

Survey Content

FormAssembly
8.1
Changes to live survey
FormAssembly
8.2
Question design help
FormAssembly
8.0
Multiple question types
FormAssembly
8.0

Survey Logic

FormAssembly
8.7
Survey logic flexibility
FormAssembly
8.7

Survey Reporting & Analytics

FormAssembly
7.2
Response tracking
FormAssembly
8.7
Data export
FormAssembly
8.5
Standard reports
FormAssembly
6.8
Custom reports
FormAssembly
6.1
Analytics
FormAssembly
5.8

Survey Administration & Security

FormAssembly
8.0
Access controls
FormAssembly
7.8
Compliance
FormAssembly
8.2

Survey Distribution

FormAssembly
8.1
Vendor-offered crowdsourcing
FormAssembly
8.9
Respondent restrictions
FormAssembly
7.3

Pros

  • Declarative connectors for Salesforce, payment processing, etc.
  • Form logic customization
  • Layout customization
  • CSS and Javascript embeddding
Matthew Souther profile photo

Cons

  • Customization of Save/Resume functionality
  • Populating radio/checkbox/drop-down fields based on a Salesforce record query
  • Change management tools (deploy changes from a test form to a production version)
Matthew Souther profile photo

Likelihood to Renew

FormAssembly8.5
Based on 3 answers
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
Tony Jackson profile photo

Support

FormAssembly10.0
Based on 1 answer
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Tony Jackson profile photo

Alternatives Considered

We considered a few others - Jot, conga, etc. We landed on FormAssembly mainly for the SalesForce integration. It's just so clean, and you get SO MANY options. The way that you can automatically create cases/leads (and do so conditionally) was huge for our support team. We've saved so much time by just creating some solid rules that our organization can depend on, and FormAssembly/SalesForce take care of the rest.
Nick Bencivenga profile photo

Return on Investment

  • Streamlined inefficient processes
  • Enabled customization of processes in house rather than requiring outside vendors
  • Eliminated the need for other 3rd party tools
No photo available

Pricing Details

FormAssembly

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details