Fantastic web form and survey tool that integrates well with Salesforce.
January 02, 2024
Fantastic web form and survey tool that integrates well with Salesforce.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with FormAssembly
We use FormAssembly to collect information by creating internally and externally facing web forms that integrate with Salesforce. We often used prefilled parameterized links to customize the form to the individual. The use cases include registration forms, application forms, "contact us" forms, among others. The integration with Salesforce allows us to read and write data to and from Salesforce.
- WYSIWYG editor does not require coding, although custom code is supported.
- Two-way integration with Salesforce is very strong.
- The service is stable and reliable.
- Long forms and connectors can take a long time to load in the editor. Is there a way to improve this?
- Dynamic picklists have to be recreated if a form is cloned. It would be better if they copied over to the new form.
- It would be helpful to have hover tooltips to explain what each item in the left-side navigation menu does. Publishing, Connectors, Notifications, etc.
- FormAssembly allows us to quickly deploy surveys and solicit timely feedback.
- For example, we use it to survey and gauge interest from our waitlisted students, which helps us with predictive modeling.
- It allows us to be nimble and self-sufficient. We can deploy forms without needing a developer or IT.
Do you think FormAssembly delivers good value for the price?
Yes
Are you happy with FormAssembly's feature set?
Yes
Did FormAssembly live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of FormAssembly go as expected?
I wasn't involved with the implementation phase
Would you buy FormAssembly again?
Yes