FigJam vs. Pigeon Messengr (discontinued)

If you're working in small product teams, like triads, and already using Figma, this is a no brainer for white boarding, quick/fast sketches, wireframing, collaborative doodling ... it gets less appropriate with large teams, infrequent. IMO, due to the way in which they price, it's better to keep the inner circle small-ish.

Incentivized

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Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.

• One file, auto updated, no need to get latest
• Easy to preview
• Lack of client is benefit to some (not me)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
• Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
• Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!

• It misses easy-to-use pre sets of diagrams. The ones presented seem to be not native and hard to use. Miro is a good benchmark.
• Navegating throught projects in the main page is confusing, specially when people are not admin users.
• It should suggest ways of organizing the pages designers do, specially when the project is big and have many pages and sections.
• It could have, for example, a draft version for every page, so that one can hide it when they finish the work, but can open it whenever something needs to be modified, versioning the job.

• Sometimes a message will get broken up and I am unable to view it all at once.
• It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
• It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.

I don't use it often, because the organization I work in uses a different environment on a commo basis. This is rather used between the designers, who prototype the solutions in Figma - they just have it as a workbook/notebook for their ideas. However, if those need to be shared with stakeholders or other organization members, the designers are expected to use a different environment.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I've never had it be not available.

Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.

FigJam works best in pair with Figma, as it allows you to keep track of your project in one place, supporting all phases of the process. The functionality is more intuitive, quick, and efficient. Visually, I also prefer it more —it’s more enjoyable and playful, making the experience much more engaging.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.

I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.

• FigJam saves a lot of time ... it's nice to have all my visual notes/sketches within Figma itself where a lot of design work lives
• The project organization and other features contribute to the ease of answering that age old question ... "where can I find that mockup?"
• Dev Mode is pretty cool. Not many use it, so some designers may spend unnecessary time spec'ing out things that no one will appreciate, let alone look at.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive - less time wasted on emails
• Positive - less expensive than having a chat tool and a video tool (and phones!)
• Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings