TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileCloud

    Score6.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    FileCloud is a secure content collaboration platform (CCP) that provides compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete CCP stack. The platform offers file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and…

    $40

    per user

    ManageEngine Remote Access Plus

    Score7.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…

    $145

    access for 5 techs and 50 computers billed annually

    Pricing
    FileCloudManageEngine Remote Access Plus
    Editions & Modules
    FileCloud
    $40
    per user
    FileCloud Online
    $96
    per user
    Standard
    $145
    access for 5 techs and 50 computers billed annually
    Professional
    $195
    access for 5 techs and 50 computers billed annually
    Standard
    200$
    access for 5 techs and 50 computers billed annually
    Professional
    300$
    access for 5 techs and 50 computers billed annually
    Offerings
    Pricing Offerings
    FileCloudManageEngine Remote Access Plus
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSelf-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.Remote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost.
    More Pricing Information
    Community Pulse
    FileCloudManageEngine Remote Access Plus
    Considered Both Products
    FileCloud
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    FileCloudManageEngine Remote Access Plus
    Enterprise Content Management
    Comparison of Enterprise Content Management features of FileCloud and ManageEngine Remote Access Plus
    Feature
    FileCloud
    7.2
    2 Ratings
    12% below category average
    ManageEngine Remote Access Plus
    -
    Ratings
    File sync, storage & archiving8.02 Ratings00 Ratings
    Document management8.02 Ratings00 Ratings
    Content search & retrieval6.02 Ratings00 Ratings
    Enterprise content collaboration7.02 Ratings00 Ratings
    Security, risk management & information governance7.02 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of FileCloud and ManageEngine Remote Access Plus
    Feature
    FileCloud
    -
    Ratings
    ManageEngine Remote Access Plus
    5.5
    7 Ratings
    36% below category average
    Screen sharing00 Ratings5.77 Ratings
    File transfer00 Ratings3.97 Ratings
    Instant message00 Ratings4.77 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.73 Ratings
    Access to sleeping/powered-off computers00 Ratings7.66 Ratings
    Over-the-Internet remote session00 Ratings8.06 Ratings
    Remote management of servers & workstations00 Ratings4.87 Ratings
    Centralized management dashboard00 Ratings4.77 Ratings
    Session record00 Ratings2.75 Ratings
    Monitoring and Alerts00 Ratings5.55 Ratings
    Multi-platform remote control00 Ratings4.87 Ratings
    Best Alternatives
    FileCloudManageEngine Remote Access Plus
    Small Businesses
    Egnyte
    Score9.3 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FileCloudManageEngine Remote Access Plus
    Likelihood to Recommend
    6.0
    (2 ratings)
    6.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    5.5
    (1 ratings)
    User Testimonials
    FileCloudManageEngine Remote Access Plus
    Likelihood to Recommend
    FileCloud
    FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Remote Access Plus works well within the LAN, but it's a bit slower outside of it. Its ease of connection is a plus. It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.You can access the CMD and perform tests without disturbing the user, or review the underlying services.
    Incentivized
    Read full review
    Pros
    FileCloud
    • Access internal file server data from anywhere on the planet with an internet connection.
    • Send out emails with expiration dates, password links, and access control.
    • Ability to send out attachments that are over the email limits for downloading.
    • It integrates with NTFS and Active Directory.
    • Integration plugin for Outlook and Office applications.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
    • It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
    • We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
    • It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
    Incentivized
    Read full review
    Cons
    FileCloud
    • Updates need to be more apparent to FileCloud Drive
    • Uninstall/Reinstall was needed to fix most issues
    • Cost
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • The mobile app is not very functional and causes a lot of problems.
    • The bandwidth it consumes on each connection is a lot.
    • It consumes too much RAM during connection.
    • The keyboard, and basic functions like pasting or transferring files are more complicated.
    Incentivized
    Read full review
    Usability
    FileCloud
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    My rating is due to the fact that there are still many things to improve, and things that could be opened up a little more to allow the administrator to have greater control, such as being able to have one more endpoint in a custom group, which is essential and cannot be done.
    Incentivized
    Read full review
    Alternatives Considered
    FileCloud
    Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
    It is also a lot more powerful with a range of additional features and functions
    Incentivized
    Read full review
    Return on Investment
    FileCloud
    • Allowed us to share our files easily
    • Allowed us to manage our cloud shares as we saw fit
    • The need to uninstall/reinstall after every other update was a little time consuming
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Faster recovery of issues from screen sharing
    • managing patches without manual intervention
    • deploying software to multiple workstations at the same time
    Incentivized
    Read full review
    ScreenShots

    FileCloud Screenshots

    Screenshot of Login PageScreenshot of User DashboardScreenshot of Admin DashboardScreenshot of Compliance CenterScreenshot of Workflow Automation

    ManageEngine Remote Access Plus Screenshots

    Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports