FileCloud vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FileCloud
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
FileCloud is a secure content collaboration platform (CCP) that provides compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete CCP stack. The platform offers file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and…
$40
per user
SugarSync
Score 4.5 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
FileCloudSugarSync
Editions & Modules
FileCloud
$40
per user
FileCloud Online
$96
per user
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
FileCloudSugarSync
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsSelf-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.—
More Pricing Information
Community Pulse
FileCloudSugarSync
Features
FileCloudSugarSync
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
FileCloud
7.2
2 Ratings
11% below category average
SugarSync
-
Ratings
File sync, storage & archiving8.02 Ratings00 Ratings
Document management8.02 Ratings00 Ratings
Content search & retrieval6.02 Ratings00 Ratings
Enterprise content collaboration7.02 Ratings00 Ratings
Security, risk management & information governance7.02 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
FileCloud
-
Ratings
SugarSync
9.4
8 Ratings
11% above category average
Versioning00 Ratings8.06 Ratings
Video files00 Ratings9.05 Ratings
Audio files00 Ratings10.05 Ratings
Document collaboration00 Ratings10.07 Ratings
Access control00 Ratings10.08 Ratings
File search00 Ratings9.08 Ratings
Device sync00 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
FileCloud
-
Ratings
SugarSync
9.7
8 Ratings
11% above category average
User and role management00 Ratings10.07 Ratings
File organization00 Ratings9.08 Ratings
Device management00 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
FileCloud
-
Ratings
SugarSync
10.0
8 Ratings
15% above category average
Performance00 Ratings10.08 Ratings
Reliability00 Ratings10.08 Ratings
Storage Reports00 Ratings10.06 Ratings
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FileCloudSugarSync
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Score 9.2 out of 10
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MediaValet
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Druva Security Cloud
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Score 9.7 out of 10
Enterprises
MediaValet
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Score 9.6 out of 10
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Score 9.7 out of 10
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User Ratings
FileCloudSugarSync
Likelihood to Recommend
6.0
(2 ratings)
10.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
FileCloudSugarSync
Likelihood to Recommend
FileCloud
FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
FileCloud
  • Access internal file server data from anywhere on the planet with an internet connection.
  • Send out emails with expiration dates, password links, and access control.
  • Ability to send out attachments that are over the email limits for downloading.
  • It integrates with NTFS and Active Directory.
  • Integration plugin for Outlook and Office applications.
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
FileCloud
  • Updates need to be more apparent to FileCloud Drive
  • Uninstall/Reinstall was needed to fix most issues
  • Cost
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
FileCloud
No answers on this topic
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Support Rating
FileCloud
No answers on this topic
Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
FileCloud
Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
FileCloud
  • Allowed us to share our files easily
  • Allowed us to manage our cloud shares as we saw fit
  • The need to uninstall/reinstall after every other update was a little time consuming
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
ScreenShots

FileCloud Screenshots

Screenshot of Login PageScreenshot of User DashboardScreenshot of Admin DashboardScreenshot of Compliance CenterScreenshot of Workflow Automation