TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Filevine

Please fill out the form below to get in touch.

Filevine

Connect with Filevine

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Filevine so that Filevine and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Filevine

    Score8.3 out of 10
    N/AFilevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A

    CosmoLex

    Score9 out of 10
    N/ACosmoLex in New Jersey offers their legal practice management application which supports all business administration needs, as well as accounting and billing internally, without needing to integrate with accounting software.

    $119

    per month per user

    Pricing
    FilevineCosmoLex
    Editions & Modules
    No answers on this topic
    Standard
    $119
    per month
    Elite
    $139
    per month
    Elite + Website
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    FilevineCosmoLex
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    FilevineCosmoLex
    Considered Both Products
    Filevine
    Chose Filevine
    Easy case management organization.
    Incentivized
    ProfitSolv
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    37 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    27 Answers
    No answers on this topic
    User Ratings
    FilevineCosmoLex
    Likelihood to Recommend
    8.4
    (44 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.8
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (43 ratings)
    7.0
    (1 ratings)
    Support Rating
    2.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FilevineCosmoLex
    Likelihood to Recommend
    Filevine
    AI is here - whether we like it or not, lawyers and paralegals are using it. Filevine gives users the AI in a safe way that isn't in the public domain or discoverable. Lois has given our users the AI tools so we can control how AI is deployed and used, keeping our data safe, our client information protected and eliminating the possibility of any open AI searches being discoverable
    Incentivized
    Read full review
    ProfitSolv
    Because it is cloud based, CosmoLex is well suited for a lawyer starting up a practice as there is no need for a server. It is also very easy to use from home as it doesn't require a remote session to login, but can be used from any device. It is not well suited for a practice that requires a very fast pace for accounting as it takes a bit of time for each transaction to load, frustrating the user and causing them to lose momentum. On the other hand, if time is taken to set things up, there are a few tools that make importing expenses much quicker, and time can be made up by just taking some time to set things up.
    Incentivized
    Read full review
    Pros
    Filevine
    • Customization - you can easily add sections and fields
    • Workato and Zapier integration works well - we can connect Filevine to a multitude of other platforms and services
    • Texting and faxing is available across the entire platform
    • Integration with Vinesign for e-signature completion
    Incentivized
    Read full review
    ProfitSolv
    • Bookkeeping and billing
    • Overall practice management
    • Responsiveness and support
    Incentivized
    Read full review
    Cons
    Filevine
    • I think the new update on contact cards needs to be a little more simpler, I love that they added the extension portion, but it's just a bit clunky and too big. It also take longer to load.
    • I think that Filevine doesn't need to log you out every day, when I log it it give me the option to remember device for 180 days, sometimes im in the middle of editing a document in Filevine and it signs me out.
    Incentivized
    Read full review
    ProfitSolv
    • File separation and security like ethical was to prevent opposing council in the same company from having open access to other clients.
    • More detailed user management.
    Read full review
    Likelihood to Renew
    Filevine
    It's worth our investment, we've reached a 75% ROI within the last 3 years, it was not easy but we feel that we succeeded, 75% it was not from one day to the other, it was a huge effort delivered from everyone in our organization and now we're living our dream.
    Incentivized
    Read full review
    ProfitSolv
    No answers on this topic
    Usability
    Filevine
    It is very user friendly. I can upload documents and ask questions like any AI tool, but it is secure and not published publicly for client confidentiality reasons. I think it is helpful for quickly reviewing files for next steps and what has been done on the case. It is less helpful for legal advice because of hallucination concerns, although I haven't attempted to have it cite to case law
    Incentivized
    Read full review
    ProfitSolv
    There is far too much reliance on symbols versus words, and it is sometimes difficult to navigate to the function you need. CosmoLex offers great support, knowledge base, and training, but sometimes you just don't have an hour to spend learning how to do a basic function that you have forgotten, and you just need it to WORK. It would be great to have the option of having word labels instead of picture symbols. It would also be great to have full functionality in the smartphone app. It just is not good. Not good. Pretty much everything keeping me tied to CosmoLex is on the money management side.
    Incentivized
    Read full review
    Support Rating
    Filevine
    Their live video chat support is a good resource, but often the problem cannot be resolved through this chat, and then promises to have someone follow up are almost always dropped. Filevine fails to make corrections for glitches or missing basic functions.
    Incentivized
    Read full review
    ProfitSolv
    I think that CosmoLex actually relies so much on its stellar support infrastructure that it forgets we don't actually want to have to use it. Just make the darn thing easier to navigate and understand, and you won't need all that client-facing support. You can choose chat, email, phone, knowledge base, embedded training videos within the different pages, but darn it all, I just want it to be more intuitive instead.
    Incentivized
    Read full review
    Implementation Rating
    Filevine
    Filevine charged a lot for implementation, both directly to Filevine and their partners, but they failed to deliver on what was promised
    Incentivized
    Read full review
    ProfitSolv
    No answers on this topic
    Alternatives Considered
    Filevine
    I have not used any other system before and I cannot imagine myself using any other one. I am used to the layout and overall whole design of Filevine so I hope I don't have to switch to a different system any time soon or ever in the coming future
    Incentivized
    Read full review
    ProfitSolv
    I used CosmoLex over PC Law mostly because it was cloud-based, and I used it over Clio because the accounting for Clio required the use of both Clio and QuickBooks which made for very inefficient data entry. CosmoLex is slower than PCLaw when inputting entries, but I believe that in the long run, it will be better as CosmoLex is better situated to move forward with new technology.
    Incentivized
    Read full review
    Return on Investment
    Filevine
    • Tracking Settlements for each month and improved accountability and incentivized more settlements for the firm by 40%
    • Helping track expenses and reduced costs by 10%
    • Helped the firm generate better reviews by helping keep clients up to date improving client retention rate by 20%
    Incentivized
    Read full review
    ProfitSolv
    • Time is the greatest factor when it comes to managing and creating documents and client accounts.
    • Tracking client data.
    Read full review
    ScreenShots

    CosmoLex Screenshots

    Product screenshotProduct screenshotProduct screenshot