Fin is an AI Agent for customer service. It automates complex queries, improves resolution times, and delivers consistently high-quality support at scale.
$0.99
one-time fee per outcome
Google Chrome
Score9 out of 10
N/A
Google Chrome is a web browser with features like password saving, synced settings across devices, dark mode, and the ability to keep accounts separate using different profiles. For enterprises, Chrome has built-in and added browser controls to protect your business for external and internal threats.
$0
Pricing
Fin
Google Chrome
Editions & Modules
Fin with your current helpdesk
$0.99
one-time fee per outcome
Fin with the Intercom helpdesk
from $19 + $0.99 per Fin outcome
per month per seat
Pro add-on
from $99
per month
No answers on this topic
Offerings
Pricing Offerings
Fin
Google Chrome
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
90-Day Money-Back Guarantee
Fin includes a 90-day money-back guarantee. Customers must use Fin in at least 250 conversations during the first 90 days of their subscription following the trial period.
Customers who are not satisfied may request a refund within 90 days of starting their subscription.
Eligibility: Available to high-volume customers handling more than 250,000 conversations per month in North America and Europe.
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More Pricing Information
Community Pulse
Fin
Google Chrome
Considered Both Products
Fin
Verified User
Chose Fin
as mentioned, Intercom is one of iur tools. we use other tools for separate purposes. I think it's due to cost or more of other tools were introduced to us first prior to Intercom.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I can't think of anything off the top of my head regarding less appropriate. However, this product is very customizable. I think with some improvement in reporting it could be better, however, I would recommend due to these types of things. I love the knowledge base and creating those help centers. I would say that it is fairly easy to set up, but once you set it up, not really knowing all the things, it's hard to go back and change, so it would be nice to have an overall idea of guidance prior to the original setup that can just be improved over time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chrome is super well-suited to people who use Android phones, have limited experience with internet browsers, are intimidated by new technology, and are other language learners or tech learners. Chrome is less well-suited to people who are highly experienced and have strong opinions about their browsers, and to those with greater integration with Apple or other non-Google systems.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Security: Google Chrome is constantly updated to resolve any interoperability and or security issues.
Full App Integration: Apps and services can be quickly and easily pushed out to all users. Uniformity across Chrome ensures a repeatable user experience.
Portability and consistent environment: By hosting all services and apps remotely, users can have access to their information and communication from almost any device that has internet connectivity.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Better themes; there's great groundwork, but horribly barren and lack of quality options
Better tracking/security transparency with its users
Alert when cache slowing down performance, and quick navigation to clear this for the less tech-savvy.
Allowing file name edits within the quick-access download dropdown, without having to have this fully on or off, or having to navigate outside of Google Chrome
Embedded suggestion for quick-access extensions on homepage (with option to remove suggestions easily), for ad-blocking, accessibility, etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been and will be continuing our journey with Intercom and nothing too concerning has happened that I have experienced or heard of that has us on the edge yet. If it ever happens it will be something along the lines of "Outgrowing" the use of need of the platform.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Intuitive is a very accurate descriptor. Features do not seem to be hidden by poor UI. Things are usually where you would expect them to be, and the UI has been designed to make it pleasant to work within the platform. The platform also scales really well. Both small and large organizations can achieve a great return on investment by using it.
As mentioned earlier, it is a worldwide standard. It matches both the Platforms - Windows and iOS. Pages load quickly, and the website's presentation is impeccable. It needs to seamlessly integrate Google Gemini into Google Chrome. Overall, I will give 10/10 to the designer of Google Chrome.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I can get help by asking Fin questions about itself. It answers accurately, citing its own Help Center resources with visuals. It can reason and dialogue well. But when it comes to getting human support for Fin, it is not as quick. It can sometimes take a few days. They are polite and well-meaning. Some things aren't their fault (product limitations), but there was one occasion where something took a long time to resolve with lots of back and forth but it was I who found out the error in the end that they missed, so they didn't really help resolve it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fin far surpasses these other options in platform features and capabilities. Fin allows for side-by-side use by both the Marketing and Support teams, while none of the other similar products did that well. Most platforms are designed for one or the other, not both.
Only Firefox comes close. Google Chrome is leaps and bounds above anything Microsoft has ever done in the browser space. Microsoft has lagged behind with Edge for years and continues to supply a subpar browsing experience. Google Chrome has the speed and the features to make it the best in the industry and it continues to go above and beyond where others do not keep up. With Gemini AI added, this will only continue to get better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
New role opportunities — Using the “Fin-first” approach has reduced the workload for our Tier 1 team, giving them more time to focus on their own career growth. It’s also opened the door to a dedicated, AI-focused role, where a team member regularly reviews Fin’s answers and makes updates to help it perform even better.
Enabling Fin has also reduced our response time and allowed us to meet SLA's.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because Google Chrome is a tool that has it all our people dont have to switch in browser they can use only Google Chrome what saves time
Because of the single use of Google Chrome our Servicedesk has to just know one application and we get half the tickets if you got 2 standard browsers.
Because Google Chrome is owned by Google it automaticly is very secure what retuns means Google Chrome has a good security. Which lead to lower security incidents
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
