Firebase vs. Firebase Crashlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firebase
Score 8.4 out of 10
N/A
Google offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.
$0.01
Per Verification
Firebase Crashlytics
Score 8.3 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Pricing
FirebaseFirebase Crashlytics
Editions & Modules
Phone Authentication
$0.01
Per Verification
Stored Data
$0.18
Per GiB
No answers on this topic
Offerings
Pricing Offerings
FirebaseFirebase Crashlytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FirebaseFirebase Crashlytics
Considered Both Products
Firebase

No answer on this topic

Firebase Crashlytics
Chose Firebase Crashlytics
Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
Top Pros
Top Cons
Best Alternatives
FirebaseFirebase Crashlytics
Small Businesses
Visual Studio
Visual Studio
Score 9.0 out of 10
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FirebaseFirebase Crashlytics
Likelihood to Recommend
8.8
(27 ratings)
8.6
(7 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
9.5
(2 ratings)
-
(0 ratings)
Support Rating
7.3
(6 ratings)
-
(0 ratings)
User Testimonials
FirebaseFirebase Crashlytics
Likelihood to Recommend
Google
Firebase should be your first choice if your platform is mobile first. Firebase's mobile platform support for client-side applications is second to none, and I cannot think of a comparable cross-platform toolkit. Firebase also integrates well with your server-side solution, meaning that you can plug Firebase into your existing app architecture with minimal effort.
Firebase lags behind on the desktop, however. Although macOS support is rapidly catching up, full Windows support is a glaring omission for most Firebase features. This means that if your platform targets Windows, you will need to implement the client functionality manually using Firebase's web APIs and wrappers, or look for another solution.
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Google
Crashlytics is almost a defacto standard in the Android world for tracking crashes in the field. I've used it on the last 4 Android projects I've been on. It's not as helpful on iOS' stacktraces but I'm not sure if anything would be better because iOS stack traces are from ObjC code which is not as useful as Java stacktraces.
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Pros
Google
  • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
  • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
  • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
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Google
  • Can get the device detail an actual state like RAM, Storage, Display Size, etc.
  • Can get the class name and line number where crash occur.
  • Its work in realtime so we can reduce the time of issue finding and resolution.
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Cons
Google
  • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
  • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
  • City-specific data instead of just country-specific data would have been a huge plus as well.
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Google
  • Sometimes UI of Firebase Crashlytics is quit difficult to understand for new users.
  • There can be a proper discretion for all the features that is offered.
  • There can be api crash report also.
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Likelihood to Renew
Google
No answers on this topic
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
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Usability
Google
It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.
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Google
No answers on this topic
Support Rating
Google
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
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Google
No answers on this topic
Alternatives Considered
Google
Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
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Google
As mentioned previously, the only realistic competitor to Crashlytics is Instabug (backed by Y Combinator in the W16 class). While Crashlytics is focused on actual crashes, Instabug's main innovation is in collecting feedback from users for non-crash bugs. While non-crash bugs are a substantial category of bugs, Instabug's pricing is quite steep. As soon as you go beyond the most basic features your monthly bill spikes to $124 - $499 per month, whereas Crashlytics is 100% free (for all usage levels and all enterprise features). Based on this, I've never tried Instabug because the ROI just wasn't there.
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Return on Investment
Google
  • Makes building real-time interfaces easy to do at scale with no backend involvement.
  • Very low pricing for small companies and green-fields projects.
  • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
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Google
  • Allows us to easily share crash data with clients.
  • Provides confidence to our developers and project teams by having trust in the data that is being reported.
  • Allows us to quickly and efficiently address fatal crashes.
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