TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Firebase

    Score8.2 out of 10
    N/AGoogle offers the Firebase suite of application development tools, available free or at cost for higher degree of usages, priced flexibly accorded to features needed. The suite includes A/B testing and Crashlytics, Cloud Messaging (FCM) and in-app messaging, cloud storage and NoSQL storage (Cloud Firestore and Firestore Realtime Database), and other features supporting developers with flexible mobile application development.

    $0.01

    Per Verification

    Firebase Crashlytics

    Score9.8 out of 10
    N/ACrashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
    Pricing
    FirebaseFirebase Crashlytics
    Editions & Modules
    Phone Authentication
    $0.01
    Per Verification
    Stored Data
    $0.18
    Per GiB
    No answers on this topic
    Offerings
    Pricing Offerings
    FirebaseFirebase Crashlytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FirebaseFirebase Crashlytics
    Considered Both Products
    Google
    No answer on this topic
    Google
    Chose Firebase Crashlytics
    Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    FirebaseFirebase Crashlytics
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Branch
    Score6.3 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    AppsFlyer
    Score5.5 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Flurry Analytics (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirebaseFirebase Crashlytics
    Likelihood to Recommend
    7.5
    (31 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.1
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.3
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    FirebaseFirebase Crashlytics
    Likelihood to Recommend
    Google
    Firebase should be your first choice if your platform is mobile first. Firebase's mobile platform support for client-side applications is second to none, and I cannot think of a comparable cross-platform toolkit. Firebase also integrates well with your server-side solution, meaning that you can plug Firebase into your existing app architecture with minimal effort.
    Firebase lags behind on the desktop, however. Although macOS support is rapidly catching up, full Windows support is a glaring omission for most Firebase features. This means that if your platform targets Windows, you will need to implement the client functionality manually using Firebase's web APIs and wrappers, or look for another solution.
    Incentivized
    Read full review
    Google
    Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
    Incentivized
    Read full review
    Pros
    Google
    • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
    • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
    • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
    Incentivized
    Read full review
    Google
    • Providing stack traces that are useful when users have crashes.
    • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
    • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
    Incentivized
    Read full review
    Cons
    Google
    • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
    • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
    • City-specific data instead of just country-specific data would have been a huge plus as well.
    Incentivized
    Read full review
    Google
    • Navigation between the issue listing and details is something difficult to understand for the new user.
    • Pannel takes time in loading may be because of analytics data but it can be reduce.
    • Not provide accurate line number in case of proguarded apps.
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Google
    Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
    Read full review
    Usability
    Google
    I don't use the Firebase UI much, but rather connect it to GA4. GA4 has a great event model but the GA4 UI and analysis capabilities are limited. It's harder to measure product usage type of engagement but if you have the time and resources to leverage the GA4 to BiqQuery export you'll have all the raw event data you'll need for deep analysis, segmentation, and audience activation.
    Incentivized
    Read full review
    Google
    It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
    Incentivized
    Read full review
    Support Rating
    Google
    Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    Google
    Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
    Incentivized
    Read full review
    Google
    Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Makes building real-time interfaces easy to do at scale with no backend involvement.
    • Very low pricing for small companies and green-fields projects.
    • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
    Incentivized
    Read full review
    Google
    • Fix bugs within hours rather than days or weeks
    • Retain users longer by reducing their frustration due to crashes
    • Keep management happy that our app is stable & bug-free
    Incentivized
    Read full review
    ScreenShots