Firebase vs. Sentry

Firebase should be your first choice if your platform is mobile first. Firebase's mobile platform support for client-side applications is second to none, and I cannot think of a comparable cross-platform toolkit. Firebase also integrates well with your server-side solution, meaning that you can plug Firebase into your existing app architecture with minimal effort.

Firebase lags behind on the desktop, however. Although macOS support is rapidly catching up, full Windows support is a glaring omission for most Firebase features. This means that if your platform targets Windows, you will need to implement the client functionality manually using Firebase's web APIs and wrappers, or look for another solution.

Incentivized

[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.

Incentivized

• Extremely robust. Has about any tool you can think of under one roof making it extremely useful as a backup platform for data analytics or small teams that need something quickly.
• Intuitive and easy UI/UX. Being made and owned by Google, you expect nothing less. Very easy to use for anyone that has any marketing or analytical experience especially in Google Analytics (which I just assume all marketers do).
• Safe, secure, and sturdy. Never need to worry about downtimes or misinformation as it's as clean and safe as it is being run by Google.
• FREE! What else is there to say. Unless you're an extremely large application handling hundreds of thousands to millions of users, this pay as you go plan will stay free.

Incentivized

• It collects very detailed information on problems that happen to our users while using the platform
• It supplies very good tools in order to aggregate the collected data and analyze it
• It integrates with Slack, making it easier to "monitor it in real time"

Incentivized

• Firebase/Firestore has very limited support for querying more complicated items; for example, performing a simple string search is not possible.
• While upfront costs are low, costs can grow quickly if you're not careful about what you are being billed for.
• Dashboards have at times shown different information to what is billed, and support from Google is less than stellar and not as effective as that from Amazon or Microsoft.

Incentivized

• if we could decrease the costing via some kind of sampling of errors.
• sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
• self hosted capabilities or using own storage to reduce cost.

Incentivized

I don't use the Firebase UI much, but rather connect it to GA4. GA4 has a great event model but the GA4 UI and analysis capabilities are limited. It's harder to measure product usage type of engagement but if you have the time and resources to leverage the GA4 to BiqQuery export you'll have all the raw event data you'll need for deep analysis, segmentation, and audience activation.

Incentivized

Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...

Incentivized

Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.

Incentivized

Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.

Incentivized

We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide product level insights that New Relic does not.

Incentivized

• Firebase has been able to help us understand reliably, the drop-off in our user flows with their funnel feature. This has made it easy for us to be able to pinpoint weaknesses in our funnel and test and optimize with data as the dependent variable.
• From an economic standpoint, we don't pay for Firebase which is great, but as the saying goes "You get what you pay for" also holds true in this context. As we looked to grow and scale, we looked for a paid solution.
• From a developer resource standpoint, Firebase has been extremely easy to integrate into our app. Whether it be the event tracking, dynamic links or crash reporting we have not had to waste too much developer time thanks to their well-organized developer docs.

Incentivized

• Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
• Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...

Incentivized