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Firefly vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firefly
Score 7.5 out of 10
N/A
Firefly is a Cloud Asset Management solution that enables DevOps, SRE, and Cloud Platform teams to rediscover their entire cloud footprint, understand which parts of it are codified vs unmanaged, detect drifts to prevent service failures, classify assets using Policy-as-Code, and manage a single inventory of all their cloud resources across Multi-Cloud, and Kubernetes clusters.
$0
per month one cloud account
ServiceNow DevOps
Score 8.8 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
FireflyServiceNow DevOps
Editions & Modules
Free
$0
per month one cloud account
Startup
$699
per month
Pro
$2,899
per month
Custom Plan
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FireflyServiceNow DevOps
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FireflyServiceNow DevOps
Considered Both Products
Firefly

No answer on this topic

ServiceNow DevOps
Verified User
Anonymous
Chose ServiceNow DevOps
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Verified User
Anonymous
Chose ServiceNow DevOps
I think both pieces of software have their positives and negatives. In some ways I preferred ATOS as it had a lot more complex options for selecting what you were looking for, however, I found it more difficult to navigate. ServiceNow DevOps has felt a lot cleaner to move …
Verified User
Anonymous
Chose ServiceNow DevOps
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through …
Best Alternatives
FireflyServiceNow DevOps
Small Businesses
VMware Cloud Director
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GitHub
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Medium-sized Companies
IBM Turbonomic
IBM Turbonomic
Score 8.7 out of 10
GitHub
GitHub
Score 9.2 out of 10
Enterprises
vRealize Operations (discontinued)
vRealize Operations (discontinued)
Score 9.0 out of 10
Perforce P4
Perforce P4
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FireflyServiceNow DevOps
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
FireflyServiceNow DevOps
Likelihood to Recommend
No answers on this topic
Well suited to plan and apply any applications using the DevOps technology. The application keeps track of all the different stages of an application built and provides adequate support.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Knowledge base is central to all internal and external.
  • Easy to add articles to the KB.
  • The ticketing system is central to all internal and external.
  • The ticketing system is easy to use.
  • The ticketing system makes it easy to ticketing data for analysis.
SJ
Read full review
Cons
No answers on this topic
  • I'd like to see more interaction with email. Once a ticket is closed I'd like to have an email come to me automatically and just be able to click on something to effectively close the ticket in ServiceNow DevOps after providing closing details
  • I'd like in certain exceptions to be able to open tickets with time in past.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Cohesive and efficient communication.
Verified User
Anonymous
Read full review
ScreenShots

Firefly Screenshots

Screenshot of Dashboard of cloud inventoryScreenshot of Inventory detailsScreenshot of Dark mode. Remediation code provided as a pull request keeps the user in control of changes.Screenshot of Codifies Terraform, including dependencies and modules