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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    OpenText Web CMS

    Score5 out of 10
    N/AOpenText Web CMS (TeamSite) accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A
    Pricing
    FirstSpirt CMSOpenText Web CMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FirstSpirt CMSOpenText Web CMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FirstSpirt CMSOpenText Web CMS
    Considered Both Products
    Rezolve Ai Limited
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    FirstSpirt CMSOpenText Web CMS
    Security
    Comparison of Security features of FirstSpirt CMS and OpenText Web CMS
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    OpenText Web CMS
    8.6
    7 Ratings
    4% above category average
    Role-based user permissions8.925 Ratings8.67 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and OpenText Web CMS
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    OpenText Web CMS
    7.9
    7 Ratings
    1% above category average
    API7.819 Ratings8.76 Ratings
    Internationalization / multi-language8.120 Ratings7.26 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and OpenText Web CMS
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    OpenText Web CMS
    8.0
    7 Ratings
    2% above category average
    WYSIWYG editor7.726 Ratings7.87 Ratings
    Code quality / cleanliness7.626 Ratings7.76 Ratings
    Admin section8.325 Ratings8.17 Ratings
    Page templates8.427 Ratings7.46 Ratings
    Mobile optimization / responsive design8.425 Ratings8.37 Ratings
    Publishing workflow8.527 Ratings8.17 Ratings
    Form generator7.823 Ratings8.06 Ratings
    Library of website themes00 Ratings8.36 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and OpenText Web CMS
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    OpenText Web CMS
    7.9
    7 Ratings
    5% above category average
    Content taxonomy7.725 Ratings7.97 Ratings
    SEO support8.524 Ratings00 Ratings
    Bulk management8.122 Ratings8.27 Ratings
    Availability / breadth of extensions7.321 Ratings7.57 Ratings
    Best Alternatives
    FirstSpirt CMSOpenText Web CMS
    Small Businesses
    Umbraco CMS
    Score6.9 out of 10
    Umbraco CMS
    Score6.9 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSOpenText Web CMS
    Likelihood to Recommend
    8.6
    (30 ratings)
    7.4
    (8 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    3.6
    (1 ratings)
    Usability
    8.2
    (16 ratings)
    7.3
    (1 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    6.4
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    FirstSpirt CMSOpenText Web CMS
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
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    OpenText
    OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
    Incentivized
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    OpenText
    • The drag and drop forms feature makes publishing simple and quick.
    • Preview of customer data before sending publications helps us to deliver personalized experiences.
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    OpenText
    • I have recommendation for improvements.
    • It is easy to work with all the features.
    • All necessary content management tools are included.
    Incentivized
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    OpenText
    No answers on this topic
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    OpenText
    Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
    Incentivized
    Read full review
    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    OpenText
    No answers on this topic
    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    OpenText
    Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
    Incentivized
    Read full review
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    OpenText
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
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    OpenText
    It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Rezolve Ai Limited
    No answers on this topic
    OpenText
    The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
    Incentivized
    Read full review
    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    OpenText
    • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
    • Quick publication of content across the main digital channels.
    • We run our digital campaigns swiftly.
    • We've maintained our brand consistency for three years.
    Incentivized
    Read full review
    ScreenShots