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Fiserv (First Data) - ICICI Merchant Services vs. Vend

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv (First Data) - ICICI Merchant Services

    Score2.1 out of 10
    N/AFiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A

    Vend

    Score9 out of 10
    N/AVend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the user’s sales once they are back up online. The vendor offers a free 30-day trial and no credit card is required.N/A
    Pricing
    Fiserv (First Data) - ICICI Merchant ServicesVend
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv (First Data) - ICICI Merchant ServicesVend
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Fiserv (First Data) - ICICI Merchant ServicesVend
    Considered Both Products
    Fiserv
    No answer on this topic
    Vend
    No answer on this topic
    Key User Insights
    Would buy again
    40%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    No answers on this topic
    Happy with the feature set
    40%
    Happy with the feature set
    2 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Fiserv (First Data) - ICICI Merchant ServicesVend
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fiserv (First Data) - ICICI Merchant ServicesVend
    Likelihood to Recommend
    4.7
    (7 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Fiserv (First Data) - ICICI Merchant ServicesVend
    Likelihood to Recommend
    Fiserv
    The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
    Incentivized
    Read full review
    Vend
    Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
    • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
    • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
    Incentivized
    Read full review
    Vend
    • Retail sales
    • Inventory management
    • Sales and promotions
    • Reporting
    Incentivized
    Read full review
    Cons
    Fiserv
    • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
    • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
    Incentivized
    Read full review
    Vend
    • It would be nice to have alternate ways to adjust prices
    Incentivized
    Read full review
    Support Rating
    Fiserv
    No answers on this topic
    Vend
    Not much support needed but they were fast and helpful when it was.
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
    Incentivized
    Read full review
    Vend
    Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.
    Incentivized
    Read full review
    Return on Investment
    Fiserv
    • Our ROI has been very positive
    • Our company has been able to process cash receipts remotely
    • Our processing charges have been lower
    Incentivized
    Read full review
    Vend
    • Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
    • The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.
    Incentivized
    Read full review
    ScreenShots

    Vend Screenshots

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