FloristWare vs. PAR Brink POS

FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.

Brink just needs to continue to develop its technology for the every-changing industry.

Incentivized

• The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
• The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
• The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.

• Brink has a simple interface for the team to use in their day to day.
• Brink is mostly simple to reconfigure to our needs in the field.

Incentivized

• I would like to see the ability to save work and continue later (as in pause order entering).
• I would like to see in the future a more advanced routing module.

• Brink could update its hardware to the sign of the times with guest interactive POS.
• Appears clunky at times with its processes and steps.
• Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
• Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
• Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.

Incentivized

I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.

Support is outstanding, Mark wouldn't allow anything less!

I believe Brink has been very responsive to our needs and requests

Incentivized

I have never felt the need to seek out an alternative to Floristware.

I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.

Incentivized

• Has kept us on top of account billing, so positive

• Positive impact on its simplicity with our growth and ability to teach and transform our business.
• Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.

Incentivized