Flowgear vs. OpenText MBPM

Flowgear has been exceptionally well suited to automate workflows allowing my product to interface with other products without the need for my team to develop these integration points. The ability to run workflows against multiple environments, in a secure manner, has facilitated rapid development of key client requirements and aided my team in delivering a quality solution.

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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• various integration nodes to choose from
• ease of mapping
• quick drop point updates and installations and automatic updates

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• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• Easier way of opening support requests
• On screen pop ups
• One click videos

• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

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Although it is intuitive to use it does require training

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Great customer service for an API support related query

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Training material is excellent with in depth videos and material that are readily available and easy to understand. Materials are upgraded when new features are out. First time users do not find it difficult to follow and understand all modules. Tests are easily completed due to this. Overall training was great

From a cost perspective, for what it provides and delivers compared to its rivals, its functionality is right up there. If you're looking to get started with a Saas platform, there really is no better tool than Flowgear.

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We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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Independently Invited by TrustRadius

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• Ease of Integration
• Shareable Costs
• Range of Customers

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• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info