FocusPoint eCommerce vs. Oracle Commerce

I think FocusPoint eCommerce is an excellent fit for any wholesale business with simple or complex sales processes, inside and/or outside sales teams, and SAP integration. It's not just an eCommerce platform for us. It is an extension of SAP that allows us to do all front-end sales in one place using real-time inventory. They have been a perfect fit for us!

Oracle CX Commerce (formerly Oracle Commerce Cloud) is very well suited for B2B commerce transactions. The wonderful thing about this software is its ability to regularly update on an automatic basis, and keep up with upgrades. Oracle CX Commerce provides my organization with greater flexibility and quick integration processes. I would recommend this to any organization trying to set up their own storefront.

Incentivized

• It uses an effective algorithm to provide users with product recommendations based on other products they’ve previously viewed.
• It comes with a decent support platform, where Oracle is attentive and provides help diagnosing issues that may arise within the environment.
• Oracle CX Commerce comes with a developer tool known as the DCU Tool, which is very helpful when it comes to pushing changes from environment to environment. The DCU Tool is also a good resource to use for source control.

Incentivized

• Customer experience - Oracle CX is already a leader and I bet they'll make it even better surpassing all expectations.
• They've [been] the best eCommerce model solution for any kind of business at least for book publishing and logistics management - thus can't complain here either.

Incentivized

Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more

Incentivized

The function of our site was built on what we needed for our business, which makes the usability much easier on our administrative employees, sales reps, and customers. It also helps when you can reach out to anyone at FocusPoint eCommerce and they guide you through any challenge that you encounter!

The upgrade cycle of OCC and the subscription model ensure we are always on the latest and greatest version of the platform. The responsive design makes it easier for small departments to provide an optimum mobile experience. The stability of the platform is far superior to our on-prem solution.

Incentivized

• FocusPoint eCommerce has had a significant impact on our internal/administrative day-to-day operations. With the integration of SAP and implementing custom workflows, our processes in the warehouse, accounting, customer service, and sales departments are more efficient and streamlined. A conservative estimate is that we've reduced administrative labor by approximately 8–10 hours per week! As an operations manager, this has made my work days less stressful and our employees happy.

• We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
• Sharing data and communication improved greatly between legal/finance and marketing.

Incentivized