Oracle CX Commerce Is A Grand Slam!
May 29, 2021
Oracle CX Commerce Is A Grand Slam!

Score 10 out of 10
Vetted Review
Verified User
Software Version
Oracle ATG Web Commerce (legacy ATG Platform)
Modules Used
- Commerce Cloud for B2B
Overall Satisfaction with Oracle CX Commerce (formerly Oracle Commerce Cloud)
Oracle CX Commerce (formerly Oracle Commerce Cloud) is being used across my organization's sales department. It allows us to track our client's orders, have invoices stored in one space, and [have] account information always readily available. Oracle CX Commerce allows us to work in a much more efficient manner when dealing with clients and monitoring transactions.
Pros
- Helps to boost revenue by recommending products to clients based upon previous purchases
- Helps to keep accounts payable and receivable continually updated with routine sync
- Helps provide support across multiple currencies
Cons
- Could provide a more detailed search system to let clients better search for products
- Pricing models for this type of software could be better evaluated
- Faster transaction processing speeds
- Improvement of our A/B testing experience to better client experience
- User-friendly interface has alleviated technical difficulties from IT Department's workload
- Increase in revenues based up a more personalized client shopping experience
Prior to taking on Oracle CX Commerce, we went ahead and evaluated Shopify. Shopify has an extremely similar concept overall. However, My organization ultimately went with Oracle [CX Commerce] because of how user friendly the solution is ,and how detailed its offerings are. Oracle has so many extra features compared to Shopify that allows us to create a much more personalized experience for our clients.
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