FogBugz vs. Function Point Productivity Software

FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well suited in:

• Project management from estimate creation to final billing.
• Time tracking per job.
• Delegating tasks internally (and externally if choosing to use this feature).
• Creative agency environments where jobs have many moving parts and employees working on.
• Customer contact information management.
• Internal creative collaboration (brainstorming).
• Management oversight allowing team leads to review hours logged per employee to each job.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
• The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
• Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Time tracking - like several time tracking solutions, FP uses a clock that will track in real time so that you do not need to remember how long you worked on a project to input later.
• Dashboards - I love FP's dashboards that let me track my personal utilization, the utilization of my team members and all of my open tasks.
• Reporting - FP's reports provide insight organization-wide into how we are doing and where we (as an organization) are spending our time. As with any reporting, though, it is important to manage the cleanliness of your data to make the reporting useful.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
• There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
• There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.

• Function Point often provided reports that were inaccurate due to bad calculations. The support team would work with us to troubleshoot these issues, but the fact remained that calculations were wrong.
• Function Point was purchased by a new parent company that increased prices over their nearest, superior, competitor, pricing themselves out of the market.
• Function Point's interface is dated, as is its code base.
• New features are being implemented not as software revisions or upgrades, but as new for-pay features.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Receive weekly emails from FP team about new features being added and webinars to review.
• Always extremely reliable and quick to respond with answers to questions or concerns.
• Includes function for their clients to make recommendations to their platform.
• Allows for customization on the back end to provide the best solution/functions for each client.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Workamajig was NOT a good fit, after over a year of back-end setup. FunctionFox didn't have the financial integration capabilities we needed, but we used it for years and were happy with the service and support. FunctionPoint brought together the 30,000-foot view of the projects and resources with a simplified process for getting day-to-day jobs into the queue, which was essential for our organization.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
• Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have a much more timely and accurate sense of our financials since switching to FunctionPoint
• Our team is more efficient at tracking time, and we are much more able to track resources and profitability
• Our accounting manager is able to use Quick Books in a much more efficient manner than previously

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info