Foglight vs. PathSolutions TotalView

Strengths [Foglight]

• Monitoring, Alerting and Management of on-prem virtualization and physical servers
• Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
• Ease of use for end users is appreciated

Weaknesses [of Foglight]

• Creation and management of custom monitors is a developer level activity requiring Groovy skillset
• Less useful for management of an environment where there is a large amount of custom implementations
• Commitment to longevity of cartridges/packs for specific subsystems
• Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
• Lack of API accessibility for external integrations to other analytics (splunk, etc.)

Incentivized

TotalView is well suited for an infrastructure where you are looking for a cost-effective, additive network management tool for in-depth device diagnostic information. This will not be a one-stop shop application, but it does what is advertised very well. SNMP is required for configuration and adding additional devices is quick and simple. This product also works well with Shoretel VoIP systems and allows for a full overview of connected phones along with being able to view calls on an extension/IP basis.

• Database monitoring
• Database management suite
• Customization (both monitors and dashboards)

Incentivized

• The setup is fast and easy - 500 devices in 20 minutes.
• The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
• It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.

• There are not many problems with this product
• Limited ability to use Foglight itself to solve problems it identifies

Incentivized

• If you have some complexities in your network addressing, the network diagram tool will lay everything out automatically, but it will be confusing to look at. There is a way to edit the diagram so it looks more intuitive, but it may require some time to edit everything the right way.
• TotalView will count virtual interfaces such as voice dial-peers and service modules as "ports," which counts against your license count. However, there is a way to edit each device to remove these "false positives" so it doesn't suck up licenses, but it can take some time to clean those up.

Incentivized

The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.

• Foglight has a positive impact on my company by being a complete monitoring platform that specializes in risk assessment, user diagnosis and management, and server monitoring ensuring a secure business infrastructure through predictive analytics, query analysis, anomaly detection, behavior tracking, troubleshooting, automated discovery, and more.

Incentivized

• Wuite possibly the best spent money i have recommended in my 20+ year IT career.