Likelihood to Recommend Strengths [Foglight] Monitoring, Alerting and Management of on-prem virtualization and physical servers Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting. Ease of use for end users is appreciated Weaknesses [of Foglight]
Creation and management of custom monitors is a developer level activity requiring Groovy skillset Less useful for management of an environment where there is a large amount of custom implementations Commitment to longevity of cartridges/packs for specific subsystems Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate Lack of API accessibility for external integrations to other analytics (splunk, etc.) Read full review The SMP suite is great at what it does, but it can be very complicated to learn how to get it to do what you want. It's a beast! However, when you learn how to the things you want to do, it comes as second nature and you complete them like they're supposed to be done that way. A lot of these things are done to be able to be completed a number of different ways. Take Patch Management, you can deploy patches automatically, via Jobs, or via the "Start Software Update Cycle Now" link in the SMP Agent!
Read full review Pros Database monitoring Database management suite Customization (both monitors and dashboards) Read full review Software deployment through policy Engage with customers for feedback Understands the future needs of customers Read full review Cons There are not many problems with this product Limited ability to use Foglight itself to solve problems it identifies Read full review The SMP solution is a beast. Each piece is complicated in itself let alone how everything ties together! There is plenty of documentation online on how to perform a specific task, but you need to pay attention to what VERSION the article is written for. I've been halfway through implementing something only to hit a roadblock since I'm running a newer version and the option the article says to click on doesn't exist anymore... Read full review Alternatives Considered Read full review The decision to use Symantec was not my own but I believe it competes well against other products such as SCCM offering more features.
Read full review Return on Investment Foglight has a positive impact on my company by being a complete monitoring platform that specializes in risk assessment, user diagnosis and management, and server monitoring ensuring a secure business infrastructure through predictive analytics, query analysis, anomaly detection, behavior tracking, troubleshooting, automated discovery, and more. Read full review Being able to report on the majority of things you want all from one interface, makes it really easy to get the results you want. Because my employer didn't provide training, it took working with support, reading technical documentation, and just playing around on my own to learn how to do certain things. I've had a lot of help from the SMP Support staff and they're great people and very helpful! Read full review ScreenShots