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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Podio

    Score8.8 out of 10
    N/APodio is a cloud-based platform for organizing team communication, business processes, and reporting in project management workspaces; also it may be used as a light CRM platform. It enables workflow automation and integrations. It includes a free version and paid packages with additional features.

    $14

    per month per user

    Pricing
    FollowUp CRMPodio
    Editions & Modules
    No answers on this topic
    Plus
    $14
    per month per user
    Premium
    $24
    per month per user
    Offerings
    Pricing Offerings
    FollowUp CRMPodio
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is available for annual pricing.
    More Pricing Information
    Community Pulse
    FollowUp CRMPodio
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    Progress ShareFile
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Features
    FollowUp CRMPodio
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Podio
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Podio
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Podio
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Podio
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Podio
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Podio
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Podio
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Podio
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Podio
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Podio
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Podio
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Podio
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and Podio
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Podio
    -
    Ratings
    Single sign-on capability10.08 Ratings00 Ratings
    Role-based user permissions10.07 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Podio
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Podio
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Podio
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Podio
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Podio
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Podio
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Followup CRM and Podio
    Feature
    Followup CRM
    -
    Ratings
    Podio
    7.7
    28 Ratings
    0% above category average
    Task Management00 Ratings8.026 Ratings
    Resource Management00 Ratings9.522 Ratings
    Gantt Charts00 Ratings2.09 Ratings
    Scheduling00 Ratings6.523 Ratings
    Workflow Automation00 Ratings10.026 Ratings
    Team Collaboration00 Ratings7.528 Ratings
    Support for Agile Methodology00 Ratings9.016 Ratings
    Support for Waterfall Methodology00 Ratings9.012 Ratings
    Document Management00 Ratings8.524 Ratings
    Email integration00 Ratings6.022 Ratings
    Mobile Access00 Ratings6.523 Ratings
    Timesheet Tracking00 Ratings7.014 Ratings
    Change request and Case Management00 Ratings9.019 Ratings
    Budget and Expense Management00 Ratings9.017 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Followup CRM and Podio
    Feature
    Followup CRM
    -
    Ratings
    Podio
    6.3
    14 Ratings
    20% below category average
    Quotes/estimates00 Ratings6.010 Ratings
    Invoicing00 Ratings6.010 Ratings
    Project & financial reporting00 Ratings8.010 Ratings
    Integration with accounting software00 Ratings5.07 Ratings
    Best Alternatives
    FollowUp CRMPodio
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMPodio
    Likelihood to Recommend
    10.0
    (12 ratings)
    2.7
    (42 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (17 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    FollowUp CRMPodio
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Progress ShareFile
    [Citrix Podios's] customer support is very quick and they provide you an option to convert your
    project into small tasks so that you can better assist your team and extract
    maximum work out of them hence I will totally recommend its usage. I could not think that keeping track of tasks could be this much easier and smart. It is a fully customizable tool that manages my tasks efficiently and deal with them effectively.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Progress ShareFile
    • Very easy for people without coding or technical skills to set up and maintain information in "Apps".
    • Platform is very easy to learn and adopt--it's intuitive.
    • Project management potential is awesome--instead of having to fit your projects into a structure that is industry specific, you can build an app that tracks what you want, in the order you want it.
    • Has a "relationship" field that allows you to relate an individual item or record to a record in another app. It effectively gives some of the functionality of a relational database.
    • Very useful for information sharing when staff members are in different regions or places.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Progress ShareFile
    • More filter options for calendars.
    • Customizable views for Relation fields.
    • Full featured Podio mobile App for iPad.
    • A customizable profile status – would love to work with Podio in silent mode (logged in while working, but "not available" for requests when in heavy work mode)
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    Podio customer service is great. The cloud and mobile service is fast (almost instant, continuous syncing). With a solid user base, and backed by Citrix, this is a serious business solution. They're also constantly working on improving and making it more powerful. I anticipate it only getting better
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    It takes a while to understand how to wield the power of 'relationship' fields and unlocking the flow of data across Podio apps and workspaces. Once the lightbulb comes on, the options and builds are effortless and limitless. Because of the unrestrained customization, you truly start with a blank slate and must endure a potentially frustrating learning curve to crack to (no)code. But once you get it, all the power is readily at your fingertips.
    Incentivized
    Read full review
    Reliability and Availability
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    I have not experienced any down time
    Read full review
    Performance
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    It works all the time and if I have a question, support get back to me ASAP
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    Podio support was always responsive and very quick to provide answers and assistance during the history of using this product, their support team has always been top notch. There have been several cases where calling podio support a feature was not available and they provided either workaround solutions or added the features straight into their roadmap.
    Incentivized
    Read full review
    Implementation Rating
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    Could of got more help sooner and mapped out structure after the 1st month. Future planning
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Progress ShareFile
    I have not yet found a permanent solution that meets all of our needs. We continue to use different tools across our different departments, and none of our tools really communicate with one another to our satisfaction. We remain optimistic, however, that a company will emerge that embraces an abstract, highly customizable interface and also provides exceptional customer service with an open-minded development team that does not simply say no to everything by default.
    Read full review
    Scalability
    FollowUp CRM
    No answers on this topic
    Progress ShareFile
    As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    Progress ShareFile
    • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
    • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
    • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.
    Read full review
    ScreenShots