What users are saying about

Podio

87 Ratings

Podio

87 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

Podio

I think Podio is flexible enough to be useful to almost any non profit or business. We built a suite of apps for event planning that completely streamlined our planning and logistics.

Feature Rating Comparison

Project Management

Podio
8.3
Task Management
Podio
10.0
Resource Management
Podio
8.6
Gantt Charts
Podio
4.5
Scheduling
Podio
6.0
Workflow Automation
Podio
9.5
Team Collaboration
Podio
9.1
Support for Agile Methodology
Podio
8.7
Support for Waterfall Methodology
Podio
6.5
Document Management
Podio
9.0
Email integration
Podio
8.7
Mobile Access
Podio
9.4
Timesheet Tracking
Podio
10.0
Change request and Case Management
Podio
8.1
Budget and Expense Management
Podio
8.2

Professional Services Automation

Podio
7.1
Quotes/estimates
Podio
5.2
Invoicing
Podio
5.2
Project & financial reporting
Podio
8.0
Integration with accounting software
Podio
10.0

Pros

  • Tool is vastly customizable. They're not kidding when their tag line says: “Work the way you do”
  • The mobile apps are top notch. One can even customize how much of the desktop functionality one wants in the mobile app!
  • Eliminates the need for internal email. (This alone should be plenty good)
  • Expedites communication about big ideas or menial tasks. Makes teams more agile.

Cons

  • Task management is an afterthought, unfortunately. For complex production operations that need detailed tasks, recurring tasks, prerequisite tasks and staggered due dates for a large number of projects, Podio simply does not cut the mustard. In this area, Asana reigns supreme. It's unfortunate that simple things like due dates are missing from the app item task list view. You have to click on the task to see its due date; there is no project view of due dates. You can see due dates on the global task view, but then you can't see the app item or project that task is part of. In a production dept. with a lot of duplicate named tasks, the global task view is all but useless. Unfortunately, there is no project-based, big picture view of tasks, assignees and due dates in a single view. If you have a large team doing a lot of Production work, go with Asana or AskCow. We use Asana.
  • Don't even bother telling Podio about their shortcomings. The absurdly negative answers I got from my assigned client services representative were (and I quote) "Tasks are a simple function. They cannot be customized" and when I asked if I could make tasks more prominent, "tasks will always be on the bottom of the item." When I suggested app items could benefit from color coding (common in all major text editors, spreadsheets and traffic intersections), I was hit with the insulting, "A color-coded rainbow of an item list won't happen" and most frustratingly, "You are one customer among very, very many." Thanks for nothing, Podio support. They simply do not care about you or your company's needs, and clearly only want to do business in aggregate. Terrible, deplorable customer service. Bad enough on its own to not want to do business with them on principle alone.
  • Automated Workflows, while exciting initially, turned out to be rudimentary at best. You have two triggers and two effects, giving you a total multiplier of four whole options. Nothing to write home about there.
  • While the text-based reporting is great, a total lack of charts or graphs means I still need to resort to using spreadsheets to visualize sales performance. (or another software solution)

Likelihood to Renew

Podio9.1
Based on 17 answers
I am no longer at my former employer where we implemented and used Podio. At my new employer, I have pitched the idea of using Podio to the CEO but I am not sure that it could act as an replacement for Salesforce. We aren't to the point of needing a robust project management tool, yet, but if that day comes, I'll be sure to see if there is renewed interest in Podio here.

Usability

Podio6.0
Based on 2 answers
It is usable, for sure. Requires a bit of thinking to be really useful.

Reliability and Availability

Podio8.0
Based on 4 answers
Never experienced an off-time. Minor Bugs often solved within hours after reporting.

Performance

Podio8.0
Based on 2 answers
It works all the time and if I have a question, support get back to me ASAP

Support

Podio9.0
Based on 2 answers
Very fast responses from our own CSM. Very knowledgable and eager to make us successful

Implementation

Podio7.0
Based on 1 answer
Could of got more help sooner and mapped out structure after the 1st month. Future planning

Alternatives Considered

The direct Podio competitors we evaluated were Base CRM, Quickbase, and Insightly. Base CRM is a fantastic CRM product and I would love to use it. The problems is it stops at CRM. Base is really more for a sales environment than one that has a complex project lifecycle. Quickbase is a start towards whats needed to transition from a traditional platform to an integrated one. They fall short on integration (emails, events, data) being easily pushed into the system. Insightly came close to what we need. It is a great CRM system that leaves something to be desired for project management. It does a good job of integrating information but falls short as a serious project management tool in valuing ease too highly over customization.

Scalability

Podio10.0
Based on 2 answers
As you business grows, so does Podio. There seems to be no limit to the workspace and apps you can create on the platform

Return on Investment

  • Podio is great for task assignment and tracking. The ability to enter and assign tasks from mobile and track their completion saves me several phone calls a day.
  • Podio outdoes email as my go to place to search for information. The ability to forward emails into the system, organize by projects and contacts, and search it all saves considerable time and confusion.
  • Podio has considerable potential to reduce overall admin time spent organizing information (filing, tracking, etc) The ability to keep a single record of a given piece of information without being tied to email vs file structure works very well.

Pricing Details

Podio

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details