Followup CRM vs. Salesboom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FollowUp CRM
Score 9.5 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
Salesboom
Score 8.5 out of 10
N/A
Salesboom is a cloud-deployed customer relationship management (CRM) software with integrations into Microsoft Outlook and QuickBooks.N/A
Pricing
Followup CRMSalesboom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FollowUp CRMSalesboom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Followup CRMSalesboom
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Followup CRM
9.1
12 Ratings
17% above category average
Salesboom
8.4
2 Ratings
9% above category average
Customer data management / contact management10.012 Ratings9.12 Ratings
Workflow management10.010 Ratings8.22 Ratings
Territory management6.18 Ratings7.92 Ratings
Opportunity management10.010 Ratings9.12 Ratings
Integration with email client (e.g., Outlook or Gmail)10.08 Ratings7.92 Ratings
Contract management10.010 Ratings7.31 Ratings
Quote & order management8.96 Ratings9.12 Ratings
Interaction tracking10.09 Ratings9.12 Ratings
Channel / partner relationship management7.27 Ratings7.62 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Followup CRM
10.0
8 Ratings
29% above category average
Salesboom
7.5
2 Ratings
0% above category average
Case management10.08 Ratings7.92 Ratings
Call center management10.05 Ratings7.31 Ratings
Help desk management10.06 Ratings7.32 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Followup CRM
10.0
8 Ratings
28% above category average
Salesboom
9.1
2 Ratings
19% above category average
Lead management10.08 Ratings9.12 Ratings
Email marketing10.05 Ratings9.12 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Followup CRM
9.5
10 Ratings
23% above category average
Salesboom
9.0
2 Ratings
17% above category average
Task management10.010 Ratings9.12 Ratings
Billing and invoicing management8.43 Ratings8.82 Ratings
Reporting10.09 Ratings9.12 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Followup CRM
9.7
11 Ratings
24% above category average
Salesboom
8.9
2 Ratings
16% above category average
Forecasting9.06 Ratings9.12 Ratings
Pipeline visualization10.09 Ratings8.82 Ratings
Customizable reports10.09 Ratings8.82 Ratings
Customization
Comparison of Customization features of Product A and Product B
Followup CRM
9.8
7 Ratings
26% above category average
Salesboom
8.6
2 Ratings
13% above category average
Custom fields10.07 Ratings9.12 Ratings
Custom objects9.04 Ratings8.82 Ratings
Scripting environment10.05 Ratings7.31 Ratings
API for custom integration10.04 Ratings9.11 Ratings
Security
Comparison of Security features of Product A and Product B
Followup CRM
10.0
10 Ratings
18% above category average
Salesboom
8.2
1 Ratings
1% below category average
Single sign-on capability10.08 Ratings7.31 Ratings
Role-based user permissions10.07 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Followup CRM
10.0
3 Ratings
32% above category average
Salesboom
8.0
2 Ratings
10% above category average
Social data10.03 Ratings8.22 Ratings
Social engagement10.02 Ratings7.92 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Followup CRM
7.7
3 Ratings
7% above category average
Salesboom
8.6
1 Ratings
18% above category average
Marketing automation10.03 Ratings9.11 Ratings
Compensation management5.52 Ratings8.21 Ratings
Platform
Comparison of Platform features of Product A and Product B
Followup CRM
10.0
4 Ratings
29% above category average
Salesboom
7.3
2 Ratings
3% below category average
Mobile access10.04 Ratings7.32 Ratings
Best Alternatives
Followup CRMSalesboom
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Followup CRMSalesboom
Likelihood to Recommend
10.0
(12 ratings)
8.5
(2 ratings)
Support Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Followup CRMSalesboom
Likelihood to Recommend
FollowUp Power
One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
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Salesboom.com
Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
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Pros
FollowUp Power
  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
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Salesboom.com
  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
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Cons
FollowUp Power
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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Salesboom.com
  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
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Support Rating
FollowUp Power
No answers on this topic
Salesboom.com
We have a dedicated account manager and support. Whenever we need help we get it.
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Alternatives Considered
FollowUp Power
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
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Salesboom.com
Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
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Return on Investment
FollowUp Power
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
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Salesboom.com
  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
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ScreenShots