What users are saying about
24 Ratings
5 Ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

  • Followup CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, Customization, Security, Integrations with 3rd-party Software
  • Teamleader ranks higher in 2 feature sets: Marketing Automation, Platform
  • Followup CRM and Teamleader are tied in 1 feature set: CRM Project Management

Sales Force Automation

9.2

FollowUp CRM

92%
8.6

Teamleader

86%
Followup CRM ranks higher in 6/9 features

Customer data management / contact management

9.7
97%
18 Ratings
8.0
80%
2 Ratings

Workflow management

9.3
93%
16 Ratings
5.0
50%
1 Rating

Territory management

9.2
92%
13 Ratings
N/A
0 Ratings

Opportunity management

9.2
92%
15 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
14 Ratings
10.0
100%
2 Ratings

Contract management

9.5
95%
16 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
12 Ratings
10.0
100%
1 Rating

Interaction tracking

9.0
90%
15 Ratings
10.0
100%
2 Ratings

Channel / partner relationship management

9.0
90%
13 Ratings
N/A
0 Ratings

Customer Service & Support

9.1

FollowUp CRM

91%
8.3

Teamleader

83%
Followup CRM ranks higher in 2/3 features

Case management

9.2
92%
14 Ratings
10.0
100%
1 Rating

Call center management

8.5
85%
11 Ratings
7.0
70%
1 Rating

Help desk management

9.7
97%
12 Ratings
8.0
80%
1 Rating

Marketing Automation

9.1

FollowUp CRM

91%
10.0

Teamleader

100%
Followup CRM ranks higher in 1/2 features

Lead management

9.0
90%
14 Ratings
10.0
100%
1 Rating

Email marketing

9.2
92%
11 Ratings
N/A
0 Ratings

CRM Project Management

9.0

FollowUp CRM

90%
9.0

Teamleader

90%
Teamleader ranks higher in 2/3 features

Task management

9.3
93%
16 Ratings
10.0
100%
2 Ratings

Billing and invoicing management

8.4
84%
8 Ratings
9.0
90%
2 Ratings

Reporting

9.3
93%
15 Ratings
8.0
80%
2 Ratings

CRM Reporting & Analytics

9.3

FollowUp CRM

93%

Teamleader

Feature Set Not Supported
N/A
Followup CRM ranks higher in 3/3 features

Forecasting

9.4
94%
11 Ratings
N/A
0 Ratings

Pipeline visualization

9.2
92%
15 Ratings
N/A
0 Ratings

Customizable reports

9.3
93%
15 Ratings
N/A
0 Ratings

Customization

8.8

FollowUp CRM

88%
6.5

Teamleader

65%
Followup CRM ranks higher in 4/4 features

Custom fields

9.2
92%
12 Ratings
7.0
70%
1 Rating

Custom objects

8.4
84%
9 Ratings
6.0
60%
1 Rating

Scripting environment

8.8
88%
10 Ratings
N/A
0 Ratings

API for custom integration

8.8
88%
9 Ratings
N/A
0 Ratings

Security

9.2

FollowUp CRM

92%
9.0

Teamleader

90%
Followup CRM ranks higher in 2/2 features

Single sign-on capability

9.3
93%
14 Ratings
9.0
90%
1 Rating

Role-based user permissions

9.0
90%
13 Ratings
N/A
0 Ratings

Social CRM

8.7

FollowUp CRM

87%

Teamleader

Feature Set Not Supported
N/A
Followup CRM ranks higher in 2/2 features

Social data

9.0
90%
8 Ratings
N/A
0 Ratings

Social engagement

8.4
84%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.1

FollowUp CRM

81%
6.0

Teamleader

60%
Followup CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
9 Ratings
N/A
0 Ratings

Compensation management

7.8
78%
8 Ratings
6.0
60%
1 Rating

Platform

7.2

FollowUp CRM

72%
10.0

Teamleader

100%
Teamleader ranks higher in 1/1 features

Mobile access

7.2
72%
9 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Followup CRM is rated higher in 1 area: Usability
  • Teamleader is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.3

FollowUp CRM

93%
18 Ratings
10.0

Teamleader

100%
2 Ratings

Usability

9.3

FollowUp CRM

93%
6 Ratings
8.0

Teamleader

80%
1 Rating

Support Rating

7.7

FollowUp CRM

77%
6 Ratings
10.0

Teamleader

100%
1 Rating

Likelihood to Recommend

FollowUp Power

Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
Read full review

Teamleader

It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Read full review

Pros

FollowUp Power

  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
Read full review

Teamleader

  • Comply clients data
  • Invoices
  • Track and measure time for projects
Read full review

Cons

FollowUp Power

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Read full review

Teamleader

  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Read full review

Pricing Details

FollowUp CRM

Starting Price

Editions & Modules

FollowUp CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Teamleader

    Starting Price

    $59 2 users/month

    Editions & Modules

    Teamleader editions and modules pricing
    EditionModules
    Projects$59.001
    Project Management$59.002
    Support tickets$59.003

    Footnotes

    1. 2 users/month
    2. 2 users/month
    3. 2 users/month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $29.00

    Additional Details

    extra user is + $12.00/user/month

    Usability

    FollowUp Power

    It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
    Read full review

    Teamleader

    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Read full review

    Support Rating

    FollowUp Power

    I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
    Read full review

    Teamleader

    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Read full review

    Alternatives Considered

    FollowUp Power

    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review

    Teamleader

    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Read full review

    Return on Investment

    FollowUp Power

    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Read full review

    Teamleader

    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Read full review

    Screenshots

    Add comparison