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Forcepoint Secure Web Gateway vs. Netskope CASB vs. Symantec Cloud Secure Web Gateway

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Forcepoint SWG

    Score8 out of 10
    N/AThe Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).N/A

    Netskope CASB

    Score8.8 out of 10
    N/ANetskope cloud access security broker (CASB) enables the user to identify and manage the use of cloud applications, regardless of whether they are managed or unmanaged, and prevents sensitive data from being exfiltrated from your environment by risky insiders or malicious cybercriminals who have breached your perimeter.N/A

    Symantec Cloud Secure Web Gateway

    Score8.5 out of 10
    N/ASymantec Cloud Secure Web Gateway (formerly Web Security Service) is a line of defense against modern-day cyber threats. A critical capability of Symantec SSE, it enables enterprises to control access, protects users from threats, and secures their sensitive data.N/A
    Pricing
    Forcepoint SWGNetskope CASBSymantec Cloud Secure Web Gateway
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Forcepoint SWGNetskope CASBSymantec Cloud Secure Web Gateway
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Forcepoint SWGNetskope CASBSymantec Cloud Secure Web Gateway
    Considered Multiple Products
    Forcepoint
    Chose Forcepoint SWG
    We're now in the process of moving to Symantec Proxy solution which has additional security features like isolation. We picked the full cloud solution so that there will be no need to install any in premise servers. The fact that we already have their AV makes things more …
    Incentivized
    Netskope
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    70%
    Would buy again
    7 Answers
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Forcepoint SWGNetskope CASBSymantec Cloud Secure Web Gateway
    Small Businesses
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    Medium-sized Companies
    UniFi Cloud Gateways
    Score8.3 out of 10
    No answers on this topic
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    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    No answers on this topic
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Forcepoint SWGNetskope CASBSymantec Cloud Secure Web Gateway
    Likelihood to Recommend
    8.0
    (76 ratings)
    8.7
    (6 ratings)
    8.5
    (3 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Forcepoint SWGNetskope CASBSymantec Cloud Secure Web Gateway
    Likelihood to Recommend
    Forcepoint
    Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.
    Incentivized
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    Netskope
    The Netskope CASB solution is well-suited for any company due to the proliferation of SaaS applications. With the agent being installed on endpoints, the product is well suited for remote work environments where a managed corporate network may not be available. The agent allows visibility and controls to be applied to any networks the devices connect to.
    Read full review
    Broadcom
    Symantec Web Security Service monitors and filters network traffic to protect web servers from cyberattacks. Its single dashboard view, excellent UI/UX, and easy DLP integration make it a market leader. Excellent sandboxing for safe browsing in restricted IT networks. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. However, alerts and notifications only work quickly when large-scale DDoS attacks happen.
    Incentivized
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    Pros
    Forcepoint
    • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
    • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
    • It allows us to create different policies for different teams in our organization.
    Incentivized
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    Netskope
    • Policies against integrated SaaS applications.
    • Visibility into cloud applications usage and risk.
    • Cloud Confidence Index (research into security confidence of providers).
    Incentivized
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    Broadcom
    • Complete web protection.
    • Easy to setup.
    • Great reputation and credibility.
    Incentivized
    Read full review
    Cons
    Forcepoint
    • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
    • I would like to see more customization options of website block pages.
    Incentivized
    Read full review
    Netskope
    • Public IP for user can be from different country then it came from
    • Sometimes you can't get anywhere with Netscope ON
    • Location is the key for speed so users complain for speed of 'internet'
    • Some location blocks Netscope IP ranges
    Incentivized
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    Broadcom
    • Advanced and targeted attacks
    • Policy granularity
    • better support
    Incentivized
    Read full review
    Likelihood to Renew
    Forcepoint
    It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
    Incentivized
    Read full review
    Netskope
    No answers on this topic
    Broadcom
    No answers on this topic
    Usability
    Forcepoint
    Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
    Incentivized
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    Netskope
    Really easy to use for administrators and for end users, as all is unified in one single agent. Management and deployment is also very easy to do, so overall it is a user and administrator friendly product.
    Incentivized
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    Broadcom
    No answers on this topic
    Support Rating
    Forcepoint
    The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
    Incentivized
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    Netskope
    There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.
    Incentivized
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    Broadcom
    The support has become average ever since broadcom acquisition and they moving to GCP. There is no focus of existing customers as the presale do not exist
    Incentivized
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    Implementation Rating
    Forcepoint
    Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
    Incentivized
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    Netskope
    No answers on this topic
    Broadcom
    No answers on this topic
    Alternatives Considered
    Forcepoint
    To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
    Incentivized
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    Netskope
    We felt that Netskope provided a more holistic view in the CASB space from a user and usage perspective. In addition, the cost structure for Menlo was a bit higher and was a bit more complicated in the installation and maintenance perspectives
    Incentivized
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    Broadcom
    Symantec Web Security Service is a powerful tool for moderating website traffic and protecting user data. Easy DLP integration makes it a market leader, and it works with Symantec DLP and EDR to protect remote users' browsing activity. Threat categorization and stateful SSL description of web traffic to identify dynamic threat vectors. Unified threat dashboard with seamless alerting. So compared to other solutions, it is standout.
    Incentivized
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    Return on Investment
    Forcepoint
    • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
    • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
    Incentivized
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    Netskope
    • ROI is difficult to quote but protection against threat is biggest ROI for any company
    • Confidential data is governed at micro level
    • Upload/download of documents even to unwarranted sites like pdf convertor is blocked
    Incentivized
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    Broadcom
    • Slightly on the costlier side.
    • Less risk of security lapse.
    • Extensive protection against web attacks.
    Incentivized
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